Flagged new user unknown why

Briefly describe your issue:
I am a new user and was waiting on my grandson to help me set up. I was told my profile is flagged because of unexpected activity (?!?) and I won’t receive any more rewards.
I have no clue what I might have done (or didn’t do) …

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 10
Brave Version newest download i think
Is your Brave Rewards Profile currently verified? (yes/no)

What date did you connect your Brave Rewards Profile?
17 Oct. 2023

Have you been able to successfully receive payments in the past?
no new user

Are you using a VPN? (yes/no)

Are you in a supported region?
Yes. USA

error message:

@Michael9412 unfortunately it’s Brave policy to never explain why you get flagged. The best thing to do is just to create a Rewards Support Ticket at https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431 so they can look into it and try to help you.

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