First time Rewards didn't post after three months they did post

Brave Rewards Rewards Support
1

Briefly describe your issue:

Did not receive rewards this month for first time after getting them for three months. Had 4.8 BAT estimated. Then processing said 3.5 BAT coming. Then got nothing.

What Operating System and Brave version are you using (Menu --> About Brave)?

It is up to date

Is your browser wallet currently verified? (yes/no)

No

What date did you verify your wallet?

Have you been able to successfully receive payments in the past?

Yes three times.

Are you using a VPN? (yes/no)

Got one but it is not on and was not used in November payout period.

Are you in a supported region (see here for list of supported regions)?

Yes.

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

Yes. this is all off

2

Hello, @fdanzo. The payouts are not yet completed and the banner to see the progress has been removed for now, if you are still receiving ads notifications everything should be fine. If in a couple days it doesn´t arrive, you should be sending your wallet ID to one of the staff members.

1 Like
3

Payouts are currently processing, so don’t be alarmed if you have not yet received your BAT from ads. Please see this thread for updates - Ads Payout Status Update.

Thank you for your patience!