@chraebsli That is something else entirely. Like it said, you need to do Liveness. To do this, you either have to attempt to make a transaction on Uphold or you need to install the app on Android and it should give you a notification. This is you sending another picture of yourself to them.
@Saoiray I tried to do this Liveness check like you described in your previous reply PSA: Current FAQ - #17 by Saoiray. But I already made the verification that is linked in your post, and it is still not working.
Then I tried the method of the user you quoted, to make some transactions that you have to take a selfie. I already have done these things in the past & yesterday and I had never a prompt to take a selfie nor to do another check:
@chraebsli Those usually have resolved. If you’re still experiencing issues, I would suggest you contact Uphold to see if they can advise if there are any limitations on your account. The bit you tried usually has resolved for everyone. I’m not sure if perhaps they’re waiting on email verification or something else from you. All I can say is the Limited Functionality issue typically comes from them missing something from you for KYC/AML. (otherwise referred to as Customer Due Diligence [CDD]).