February ads payment missing, uphold verified, no questionary

Hi Brave Admins,

I’ve recommended your service during a complete year. But I think that now you need more resources to respond to the multiple issues that happen with your software. A response or just a simple “we are working on that, we’ll solve your issue” is missing.

I’m worried because we are ending the current month and I still have no received my complete payment for february. There are tons of users asking you for the same issue.

I think that it’s time for you to say what is going on. If you don’t, we will just think that your platform is problematic and will have to spread the word to don’t use it. I don’t want to, but we will have to.

Please your support

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@marcosoyola ,

My guess is, by now, with no response to date, you should get in the queue of people seeking help:

DM to @steeven with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals )
  • Your OS and Brave version (first three lines in brave://version )
  • A screenshot of your Rewards panel in Settings --> Brave Rewards .

DM – means direct message – to steeven – click on the “Message” button over on the right, at:

https://community.brave.com/u/steeven

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Thanks for the attention, they already helped me.

Thanks Brave Team! the issue has been solved! :smiley:

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