Briefly describe your issue:
I’ve stopped receiving daily ads on both my laptop and my android phone starting few months ago. I sometimes get 2 or 3 ads one day and then nothing for the next several days. And repeat.
I checked the Logs under brave://rewards-internals and i see a lot of errors seemingly related to when I was supposed to receive the ads pop-up/notification
The errors read as below:
[Feb 22, 2023, 9:27:12.5 AM:ERROR:ad_events_database_table.cc(71)] Failed to get ad events
I have attached my Logs file for reference below
What Operating System and Brave version are you using?
Android, Brave version 1.48.164
Windows 10, Brace version the latest
Is your browser wallet currently verified? YES
What date did you verify your wallet? Back in 2020
Have you been able to successfully receive payments in the past? YES
Are you using a VPN? Sometimes, i don’t receive ads either with nor without a VPN. I used to receive ads with it with no issues anyways.
Are you eligible for Brave Rewards ? YES
Are you on the list of supported regions when verifying Brave Rewards with a custodial partner? YES
Does your device pass the safety net? YES
Have you manually turned off Auto-contribute on all of your devices linked to a custodial partner? Yes