Failed channel verification


#1

Hi,

I’m trying to add my own website to brave payment and failed. So now it’s just there on the page as “channel could not be verified”, I can’t delete it, when I try to re-add, it would say my site is already present. How can I solve this? Anyone had the same issue?

Many Thanks.


#2

I am having the same issue here.

I selected the apparently incorrect method for verifying with square space sites and with no back button or way to reset I clicked verify in the hopes it would provide a reset of the verification.
Instead it just now has it locked and unverified.

Why is there no retry button, or even back button on the setup?

While I appreciate the nice clean simple look, it is a little void of utility.


#3

cc @Asad for help here.


#4

hi @hexuan_123, @Xaine,

We had to temporarily disable the ability to remove unverified sites. We will be adding this functionality back in soon (hopefully by the end of today).

Please let me know if you have any further questions!

Best,
Asad @ Brave


#5

Hi @hexuan_123, @Xaine,

Try removing your unverified sites now. We went ahead and re-activated the functionality.

Best,
Asad @ Brave


#6

@Asad Thank you :), I removed the failed verification, remade it with DNS and it’s now all verified and such.


#7

Hi, thank you. I can now delete the failed verification. My domain is with google, do you know where I might find a more detailed instruction as to how to do this with DNS, I think I’ve added the value/date into the correct place on my google domain, but it still fails somehow.


#8

Hi @hexuan_123,

Here’s a brief tutorial with some helpful links on adding a TXT record to your domain’s DNS records.

https://support.google.com/a/answer/183895?hl=en

Note that these sorts of changes often take up to 24 hours to propagate.


#9

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