jfed
November 10, 2020, 5:15pm
#1
Description: We use JIRA Cloud at my place of employment. I received a new computer to replace my old one last week and can no longer access it, most likely due to a referrer header issue.
How to reproduce: When I go to our companies URL for login (which I cannot provide here), I can enter my login information, and then get this error message:
We couldn’t log you in. You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.
I’ve looked all over the Brave browser settings but can’t find anything that would allow me to enter an exception for this. At this time I cannot access a critical system for my job.
Expected result: Ability to login
Brave Version( check About Brave): [
Additional Information: Mac running Catalina 10.15.7
Hello @jfed
does turning the shield off help and if it did you tried to change the shield setting
hope that help and have a nice day
fmarier
November 10, 2020, 7:33pm
#3
Could you please try Brave Nightly ? We just merged a fix for Atlassian and would love to know whether it solves your problem.
1 Like
svprdga
November 11, 2020, 9:13am
#4
I have the exact same problem,
I have tried nightly, version 1.18.46 Chromium: 87.0.4280.49 (Official Build) nightly (64-bit)
The problem is NOT fixed. I have tried disabling shields and private mode without success.
jfed
November 11, 2020, 4:08pm
#5
@justsomeone1 turning the shield off doesn’t help.
@fmarier I downloaded Brave Nightly, and it crashes on launch. I have a crash report, but it says that because I’m a new user I can’t upload it. Its also too long to paste in here.
here is the top data in the crash file. I’m not sure if its helpful.
Process: Brave Browser Nightly [46520]
Path: /Applications/Brave Browser Nightly.app/Contents/MacOS/Brave Browser Nightly
Identifier: com.brave.Browser.nightly
Version: 87.1.18.49 (118.49)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Brave Browser Nightly [46520]
User ID: 501
Date/Time: 2020-11-11 09:55:50.050 -0600
OS Version: Mac OS X 10.15.7 (19H15)
Report Version: 12
Bridge OS Version: 4.6 (17P6610)
Anonymous UUID: 099A490D-29F9-3F7E-694D-AEAB618EA0C0
Sleep/Wake UUID: BFCAAD63-75CE-4259-82BB-B064636829DC
Time Awake Since Boot: 93000 seconds
Time Since Wake: 6200 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Trace/BPT trap: 5
Termination Reason: Namespace SIGNAL, Code 0x5
Terminating Process: exc handler [46520]
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.brave.Browser.nightly.framework 0x00000001095d9773 ChromeMain + 67043347
1 com.brave.Browser.nightly.framework 0x000000010570c07c ChromeMain + 1190172
2 com.brave.Browser.nightly.framework 0x00000001087c829b ChromeMain + 52292411
3 com.brave.Browser.nightly.framework 0x00000001055ec250 ChromeMain + 10992
4 com.brave.Browser.nightly.framework 0x0000000108701cc1 ChromeMain + 51479905
5 com.brave.Browser.nightly.framework 0x0000000108701bd4 ChromeMain + 51479668
6 com.brave.Browser.nightly.framework 0x0000000108700675 ChromeMain + 51474197
7 com.brave.Browser.nightly.framework 0x0000000108700d1c ChromeMain + 51475900
8 com.brave.Browser.nightly.framework 0x00000001055e9880 ChromeMain + 288
9 com.brave.Browser.nightly 0x0000000103bc983f main + 287
10 libdyld.dylib 0x00007fff6ac08cc9 start + 1
Thread 1:
0 libsystem_pthread.dylib 0x00007fff6ae08b68 start_wqthread + 0
Thread 2:: StackSamplingProfiler
0 libsystem_kernel.dylib 0x00007fff6ad49dfa mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff6ad4a170 mach_msg + 60
2 com.brave.Browser.nightly.framework 0x0000000108d23966 ChromeMain + 57909766
3 com.brave.Browser.nightly.framework 0x0000000108c85284 ChromeMain + 57260836
4 com.brave.Browser.nightly.framework 0x0000000108cd9ffa ChromeMain + 57608346
5 com.brave.Browser.nightly.framework 0x0000000108cacafe ChromeMain + 57422750
6 com.brave.Browser.nightly.framework 0x0000000108cf5f4a ChromeMain + 57722858
7 com.brave.Browser.nightly.framework 0x0000000108d14233 ChromeMain + 57846483
8 libsystem_pthread.dylib 0x00007fff6ae0d109 _pthread_start + 148
9 libsystem_pthread.dylib 0x00007fff6ae08b8b thread_start + 15
Thread 3:
0 libsystem_pthread.dylib 0x00007fff6ae08b68 start_wqthread + 0
Thread 4:
0 libsystem_pthread.dylib 0x00007fff6ae08b68 start_wqthread + 0
Thread 5:
0 libsystem_pthread.dylib 0x00007fff6ae08b68 start_wqthread + 0
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007ffeec037660 rcx: 0x00000000000003e6 rdx: 0x00000000000b3c60
rdi: 0x00007ffeec037580 rsi: 0x00007ffeec037520 rbp: 0x00007ffeec0375e0 rsp: 0x00007ffeec0375e0
r8: 0x0000000000004c3f r9: 0x0000000000000034 r10: 0x00007fe6ece00000 r11: 0x0000000000000000
r12: 0x00007ffeec037660 r13: 0x00007ffeec037788 r14: 0x0000000000000000 r15: 0xaaaaaaaaaaaaaaaa
rip: 0x00000001095d9773 rfl: 0x0000000000000246 cr2: 0x00000001095d9760
Logical CPU: 0
Error Code: 0x00000000
Trap Number: 3
try to DM fmarier with it click on his name then message
and hope they fix it soon and have a nice day all of you
jfed
November 11, 2020, 4:19pm
#7
@justsomeone1 thanks! that worked and I was able to send @fmarier the whole log file.
fmarier
November 11, 2020, 5:47pm
#9
Thanks. I’ve passed the info on to my colleagues. Hopefully this will be resolved soon.
I assume the crash happens every time you try to open Nightly?
jfed
November 11, 2020, 6:10pm
#10
yup. Tried several times. Crashes immediately.
Edit: Its letting me upload logs now. See attached.Brave Browser Nightly_2020-11-11-095611_Jasons-MacBook-Pro copy.txt (81.0 KB)
jfed
November 12, 2020, 1:54pm
#11
as of this morning, it’s working. @fmarier Thanks for your help and getting the fix in so quickly!
fmarier
November 12, 2020, 7:44pm
#12
Excellent. After checking with my colleagues they pointed out to a crash that was introduced by mistake in Nightly.
Just to confirm, the Atlassian problems you were running into are resolved in Nightly?
jfed
November 13, 2020, 6:54pm
#13
I’m actually not sure if Nightly is working on my machine or not. Atlassian now works in Brave LTS.
fmarier
November 13, 2020, 7:08pm
#14
Which version of Brave did you get it working in? (you could copy here the first three lines of brave://version)
system
December 13, 2020, 9:45pm
#16
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