I have installed the Brave browser on Windows 11. Every time I open the browser it closes again directly. I tried alot of things. Including reinstalling. But nothing works. I wanted to change something in the appdata folder of Brave and I noticed that there is none. Is that maybe the problem?
@alex28m,
Thank you for reaching out.
That very likely is the case — can I ask where you downloaded the browser and whether or not you’ve changed the install location?
@alex28m,
Can you please try un/reinstalling again, but when you uninstall the browser, please elect to clear any browsing data as well so we know that we’re getting rid of anything Brave related on your machine.
Reaching out to the team for more information — earlier you mentioned that there was no brave browser folder in your AppData directory — can you please double check and ensure that it is not there and that the Beta also did not create a folder there? You’ll find them in
And Beta is still closing automatically, interesting. Do you have any anti-virus software installed on your system at this time? If so can you check and see if it is blocking anything Brave related?
Sorry that you’ve ran into some problems. I have some ideas on how to help
If you’re a new user (ex: you have never ran Brave sucessfully before), let’s try a few things.
Open up add/remove programs (Windows + R, paste in appwiz.cpl and hit enter) and uninstall all versions of Brave (sounds like you had regular one and Beta). If asked in a modal during uninstall, if you’re OK deleting your profile you tick the box to delete the data on uninstall
Windows + R, paste in %LOCALAPPDATA%\BraveSoftware and hit enter
If you didn’t already delete the profile folders and you WANT to keep them, rename the folders. You should see Brave-Browser and you can rename as Brave-Browser2. Or if you don’t want to keep the data, delete it