Briefly describe your issue: – Unable to claim tokens and failures in desktop browser
What Operating System and Brave version are you using (Menu --> About Brave)? Windows 11 beta [Version 1.30.89 Chromium: 94.0.4606.81 (Official Build) (64-bit)
]
Is your browser wallet currently verified? (yes/no) Yes
What date did you verify your wallet? 2 months back
Have you been able to successfully receive payments in the past? Yes
Are you using a VPN? (yes/no) No
Are you in a supported region (see here for list of supported regions)? Yes
Does your device pass the SafteyNet check (Android only)?
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
[Oct 13, 2021, 9:21:21.2 PM:ERROR:creative_new_tab_page_ads_database_table.cc(436)] Failed to get creative new tab page ad
[Oct 13, 2021, 9:21:30.5 PM:ERROR:creative_promoted_content_ads_database_table.cc(439)] Failed to get creative new tab page ad
[Oct 13, 2021, 9:21:47.4 PM:ERROR:creative_promoted_content_ads_database_table.cc(439)] Failed to get creative new tab page ad
[Oct 13, 2021, 9:24:06.6 PM:ERROR:creative_promoted_content_ads_database_table.cc(439)] Failed to get creative new tab page ad
[Oct 13, 2021, 9:24:29.9 PM:ERROR:creative_promoted_content_ads_database_table.cc(439)] Failed to get creative new tab page ad
[Oct 13, 2021, 9:25:19.8 PM:ERROR:creative_promoted_content_ads_database_table.cc(439)] Failed to get creative new tab page ad
[Oct 13, 2021, 9:25:32.5 PM:ERROR:creative_new_tab_page_ads_database_table.cc(436)] Failed to get creative new tab page ad
[Oct 13, 2021, 9:26:24.9 PM:ERROR:creative_new_tab_page_ads_database_table.cc(436)] Failed to get creative new tab page ad
[Oct 14, 2021, 6:23:40.6 PM:ERROR:creative_new_tab_page_ads_database_table.cc(436)] Failed to get creative new tab page ad
[Oct 14, 2021, 6:23:58.3 PM:ERROR:creative_promoted_content_ads_database_table.cc(439)] Failed to get creative new tab page ad
[Oct 14, 2021, 6:24:28.4 PM:ERROR:creative_new_tab_page_ads_database_table.cc(436)] Failed to get creative new tab page ad
[Oct 14, 2021, 6:24:37.3 PM:ERROR:creative_promoted_content_ads_database_table.cc(439)] Failed to get creative new tab page ad
[Oct 14, 2021, 6:25:25.4 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[Oct 14, 2021, 6:25:25.4 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[Oct 14, 2021, 6:26:10.2 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[Oct 14, 2021, 6:26:10.2 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[Oct 14, 2021, 6:26:17.2 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[Oct 14, 2021, 6:26:17.2 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[Oct 14, 2021, 6:26:17.2 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[Oct 14, 2021, 6:26:17.2 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[Oct 14, 2021, 6:26:19.7 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[Oct 14, 2021, 6:26:19.7 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[Oct 14, 2021, 6:26:55.3 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[Oct 14, 2021, 6:26:55.3 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[Oct 14, 2021, 6:38:36.5 PM:ERROR:creative_new_tab_page_ads_database_table.cc(436)] Failed to get creative new tab page ad
[Oct 14, 2021, 6:38:44.1 PM:ERROR:creative_new_tab_page_ads_database_table.cc(436)] Failed to get creative new tab page ad
[Oct 14, 2021, 6:54:16.4 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[Oct 14, 2021, 6:54:16.4 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[Oct 14, 2021, 6:54:22.5 PM:ERROR:creative_new_tab_page_ads_database_table.cc(436)] Failed to get creative new tab page ad
[Oct 14, 2021, 6:54:28.9 PM:ERROR:creative_promoted_content_ads_database_table.cc(439)] Failed to get creative new tab page ad
[Oct 14, 2021, 6:54:41.4 PM:ERROR:creative_promoted_content_ads_database_table.cc(439)] Failed to get creative new tab page ad
[Oct 14, 2021, 6:55:45.7 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[Oct 14, 2021, 6:55:45.7 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[Oct 14, 2021, 6:55:54.6 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[Oct 14, 2021, 6:55:54.6 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[Oct 14, 2021, 6:56:05.0 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[Oct 14, 2021, 6:56:05.0 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed