Error with Brave Update

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@Fenris @talb1,
This has actually happened before.

We’re going to attempt to fix the issue and/or diagnose it using the same steps. Fun right? If you’re willing, try the following (Note: there isn’t any sensitive or private info displayed in the logs we’re about to request):
For Windows OS

  1. Navigate to your C: drive
  2. Create a file called BraveUpdate.ini and save it there:
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  3. Insert the following text into the BraveUpdate.ini file:
[LoggingLevel]
LC_CORE=5
LC_NET=4
LC_PLUGIN=3
LC_SERVICE=3
LC_SETUP=3
LC_SHELL=3
LC_UTIL=3

LC_OPT=3
LC_REPORT=3

[LoggingSettings]
EnableLogging=1
LogFilePath="C:\BraveUpdate.log"
MaxLogFileSize=10000000

ShowTime=1
LogToFile=1
AppendToFile=1
LogToStdOut=0
LogToOutputDebug=1

[DebugSettings]
SkipServerReport=1
NoSendDumpToServer=1
NoSendStackToServer=1
  1. Launch Brave (which ever build you’re attempting to update) and attempt the update again.

There is a chance that this alone will resolve the issue. However, if it does not, it will produce a log file in the C: drive (BraveUpdate.log iirc). Send me the contents of this log file and I can have the team attempt to diagnose the issue.

Let me know if you need additional help or if any of this is unclear.

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