Error on yesterday's update [Windows "blank window" issue]

I LIKE Brave. That’s why I’m still here, trying to figure this thing out. If I didn’t want it, I would have abandoned you after I removed it the first time.

I downloaded the Beta version and it’s doing exactly the same thing. White window. However, forewarned I was able to find the address bar, the arrows, the reload button, etc, and verify that they seem to be working as intended. I just can’t SEE them. I found the address bar and typed in a website, and it went there but I still can’t see it.Image4

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Once again, excellent information!
Just to clarify, does Brave Release build (the first attempted install) also respond (but not show) in the same way Beta does?

If it’s happening on Windows 7 machines, is it possible that it’s older hardware? Maybe incompatible hardware acceleration? I’ve had issues with Chromium-based browsers on Linux and turning that off helped. Not easy to do if the program is loading a stark white page, but maybe the .exe file could be altered (right-click menu or a change to the shortcut, perhaps) to turn it off?

Yes, identical behavior in Beta and Release.

I just tried the shift-move option and the cursor was square in the middle of the screen. The “uninstall” screen is there, up on the screen, but apparently invisible.

https://productforums.google.com/forum/#!topic/chrome/0SKA2sCUpu4

Right click on Chrome icon on your desktop -> Properties -> Shortcut tab -> Now append –disable-gpu at the end of the text in the Target field. See this screenshot for reference:

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I knew there was someone smarter than me out there! I don’t know if that’ll help, but it’s good to know, regardless.

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Several people on the github post have tried it and said it didn’t work for them. I tried it and got the following message: “The name ‘c:\Users…exe–disable-gpu’ specified in the Target box is not valid.” I put in quotes in a second try and got the same message.

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@Lauren,
You need a space between the quotes and the flag itself. Try again and ensure you include a space:
"~This / is / a / path" --disable-gpu

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And there it is. It worked. I used the bravebrowserstandalonesetup file that I kept. However, it didn’t work for the icon that the program put on the toolbar at the bottom. When I use that link it still shows the blank screen, so it needs to be done individually for each icon.

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@Lauren, progress!
Many users have reported that the flag doesn’t work but i’m glad to hear that it worked for you!
You are correct about the shortcut on your toolbar – This flag is a workaround, rather than a solution. The path you’re modifying applies only to the shortcut you’re editing. It’s not changing the actual launch behavior of Brave itself.

We still have a lot to work out as far as this issue is concerned but hopefully this flag can help users at least get started.

That said, @Lauren, I’d like to see if we can make this a permanent solution as well. You need to disable Hardware Acceleration in Brave’s settings so that any time Brave is launched using any shortcut, it will load with that setting already configured. Try the following:

  1. Launch Brave using your --disable-gpu modified shortcut
  2. In Brave, open the main menu and navigate to Settings --> Advanced --> System --> Hardware Acceleration
  3. Toggle this option off and close Brave
  4. Relaunch Brave using any shortcut that is not modified

If all goes well, the browser should now launch and display correctly every time. Let me know the results.

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It worked. I used the link in the bottom tray, then took the additional text off the other. Both links are working now.

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Apologies to any Win7 users here who were getting blocked by this. We truly appreciate your patience and assistance with addressing the issue. There’s clearly something going on under the hood with respect to Brave and Win7 display settings. We’ll work that out on our end, but this workaround should suffice for now.

For anyone in this thread (or just now getting here), I’m marking this as the “solution” temporarily. There’s a chance this may not work in all cases. If you attempt this solution (see below) and it does not resolve the issue, please leave a reply in this thread and let us know so we can further troubleshoot.

Workaround for Windows 7 Blank screen:

  1. Find the shortcut for Brave (generally on Desktop), right-click and select Properties from the context menu.
  2. Click into the “Target” field, and type --disable-gpu at the end of the path. Note that you must type this outside of the quotes with a space between the flag and quotes. It should look something like this:
  3. Click Apply then OK then open the modified shortcut you just created.
  4. Assuming this worked and you’re able to view Brave, open the main menu on the top-right
  5. Navigate to Settings --> Advanced --> System --> Hardware Acceleration
  6. Ensure this option is off. If not, toggle it off and relaunch:
  7. Now, return to the modified shortcut, remove the --disable-gpu flag from the Target path and launch Brave using that shortcut.

If everything was successful, you should now be able to launch and use Brave as intended. Again, if this didn’t work for you let me know. A special shoutout to @Lauren for jumping through about 5000 hoops and helping me diagnose this :slight_smile:
EDIT: Also shoutout to @clippy for inspiring me to try the flag again (as it had previously failed).

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Terrific! This worked for my husband’s computer (Windows 10). Thanks so much for figuring all this out.

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My pleasure!
Appreciate your patience through all this.

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Yes ork like a charm. Yeahhhhhhhh

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I thing it’s comming from chromium itself, Today i installed Chromium and Same Problem Occurred and Same ( --disable-gpu) fix work for that…

, Hope you patch soon, wasted a lot of time on this

Did launching with this flag not resolve the issue?

Yes it Resolve the issue…:+1::+1::+1:

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