Briefly describe your issue: I’m facing problem when trying to verify my account on (Uphold), I get the following message:
Error: Limited Uphold account functionality
According to Uphold, there are currently some limitations on your Uphold account. Log in to your Uphold account and check if there are any remaining account requirements or warnings to complete and try again. For example, you might need to submit more information to Uphold.
My account has already been verified at (uphold) all verification steps have already been performed, however, the error persists. This problem originated when I activated two-step authentication on (uphold), before that I was able to authenticate on Brave, however, when I activated two-step verification the problem started.
What Operating System and Brave version are you using (Menu --> About Brave
)?
Zorin OS 16.2
Is your Brave Rewards Profile currently verified? (yes/no)
No
What date did you connect a your Brave Rewards Profile?
Dec 26, 2022
Have you been able to successfully receive payments in the past?
Yes, before activation of two-step authentication in (Uphold) I was able to authenticate, after activation not anymore.
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
Yes
Have you fully completed Uphold’s CDD requirements?
Yes