Description of the issue:
Every now and then I get this issue where I cannot update Brave.
I’m using Windows 10 with Brave version 0.70.121 and getting the error “error code 3: 0x800700C1 – system level”.
I’ve tried reinstalling the browser, but no fix.
I tried a previously mentioned troubleshooting step that had me add a BraveUpdate.ini
file to my C drive.
It returned a log and in it it has -
[11/19/19 15:32:35.401][BraveUpdate:goopdate][18520:6580][DllEntry][“C:\Program Files (x86)\BraveSoftware\Update\BraveUpdate.exe” /medsvc]
[11/19/19 15:32:35.410][BraveUpdate:goopdate][18520:6580][C:\Program Files (x86)\BraveSoftware\Update\1.3.99.0\goopdate.dll][version 1.3.99.0][opt][dev]
[11/19/19 15:32:35.410][BraveUpdate:goopdate][18520:6580][is machine: 1]
[11/19/19 15:32:35.415][BraveUpdate:goopdate][18520:6580][Current dir][C:\Program Files (x86)\BraveSoftware\Update\1.3.99.0]
[11/19/19 15:32:35.465][BraveUpdate:goopdate][12060:20312][DllEntry][“C:\Program Files (x86)\BraveSoftware\Update\BraveUpdate.exe” /svc]
[11/19/19 15:32:35.475][BraveUpdate:goopdate][12060:20312][C:\Program Files (x86)\BraveSoftware\Update\1.3.99.0\goopdate.dll][version 1.3.99.0][opt][dev]
[11/19/19 15:32:35.475][BraveUpdate:goopdate][12060:20312][is machine: 1]
[11/19/19 15:32:35.481][BraveUpdate:goopdate][12060:20312][Current dir][C:\Program Files (x86)\BraveSoftware\Update\1.3.99.0]
[11/19/19 15:32:35.512][BraveUpdate:goopdate][12060:20312][DllEntry exit][0x00000000]
[11/19/19 15:32:35.512][BraveUpdate:goopdate][18520:6580][DllEntry exit][0x00000000]
Any help would be greatly appreciated.
Thank you