Error claiming my rewards via mobile

Video that shows my problem.

I can’t get the rewards (BAT) by cell phone, it’s been 3 months and when I press, claim, the message appears
Oops, something wrong. Try again later.
Mobile Usage Samsgung G7 Android 5.1.1
Application version 1.25.73 Chrome 91.0.4472.106
My wallet is asking for the code to authorize in my email but the code is not arriving. tried more than 15 times.
My wallet is verified for almost 1 year
I managed to get rewards only through the cell phone, not yet.
VPN I don’t use

Does your device pass Safetynet? You can test here:

Can you update to the latest version?

I’m going to do the tests, my device is very old so I do not know

Unfortunately my device is not approved.

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