What happened to my rewards ? I disconnected my account for 1 minute to check if the verification was normalized and suddenly this message appeared, I never did anything wrong, I never used any illegal method to get my BAT’s and nothing like that, I only use brave on this computer. Apart from that in the short time I had the verified account of the 80 BAT’s that I had only 12 reached my uphold account, what happened to the rest?
How to solve this situation or do I just have to wait ?
I’m from Brazil, I use windows and my version of brave:
Any violation of Brave’s Terms can result in your account being flagged. You can find their Terms of Service for Brave Rewards at https://basicattentiontoken.org/user-terms-of-service/ 6
Some quick examples of things that often result in flagged accounts can be:
Using a VPN, Proxy Server, or other such thing to hide or fake your location. This is because it can be seen as you trying to bypass ad restrictions. Remember, advertisers pay so content is shown to specific regions. When you appear to be in a region you’re not, it is taking advantage of the system to see ads and receive BAT you shouldn’t be getting.
Modifying folders. There are some things you’re encouraged to do but some people do dig deep and try modifying folders that affect your encryption key OR where Users think they can fool the system into thinking they’ve seen more ads or have more BAT in their browser than they really do. Whether intentional or accidental, messing with the wrong things will get your account flagged.
Your setup sends mixed information to Brave. For example, maybe you’re in the United States. Your IP address shows you in California, your language is English-IN, and your time zone is correct. This will tell Brave you should see ads from India but then it sees that you’re actually in California. At this point it will think you’re trying to trick the system to see more ads and might flag you. If nothing else, it can result in you not getting BAT for ads that you do see.
Cloning your browser. Some people have learned how to do unofficial backup & restore and have the “great idea” that they can make multiple copies of the same browser on different devices and then Verify them with a custodial wallet like Uphold or Gemini. The system recognizes this and will flag the account and prevent anything from happening. Of course, even if unintentional, creating two exact copies of the browser and encryption key will be seen as attempting to do this and will flag you. So never have two identical copies of the browser running.
Uphold or Gemini identifies your account as fraudulent and/or there’s a violation of laws.
Any other type of suspicious activity is recognized by the system or Brave staff.
That said, just like people, the system isn’t flawless and mistakes can happen. If you haven’t done anything wrong, you can always create a ticket.
Raise a ticket at
It’s been days since I’ve tried opening a ticket and getting no response, is there anything else I can do? I continue with my check flagged and without explanations as to why and without receiving the 68 B.A.T’s that simply disappeared, and did not go to my uphold account…
The same has happened to my account is flagged for no reason I don’t use VPN and I barely have gotten any rewards of bat since I started using it so seeing it was flagged is ridiculous so I would appreciate it being fixed and no I don’t want to hear just wait for it to automatically recheck it needs to be fixed because this is nonsense. Do this to more valid accounts for no reason I will lead a mass Exodus leaving this browser I promise you don’t want to take my words lightly
You guys will have to be patient. They get a lot of tickets during this part of the month so it takes a while to get back to people. Hopefully you’ll t a reply in a week or somethin’