Error Brave crash

El navegador Brave se cierra automáticamente cuando:
1- Intento conectar una wallet a una app.
2- Cuando quiero cerrar una de las ventanas que tengo abiertas (dos o más), se cierra todo.
Gracias por brindarme asistencia.
Resulta que ahora al intentar abrir la Configuración, se cierra automáticamente.

Brave Browser closes automatically when:
1- I try to connect a wallet to an app.
2- When I want to close one of the windows that I have open (two or more), everything closes.
Thank you for assisting me.
It turns out that now when trying to open Settings, it closes automatically.

@Jarc-1107 @Kevin_cc @Alice2095 Please help.

@SmartyAadi and @delta92214 Just an FYI:

Whenever an issue with Brave crashing occurs, it’s best to go to brave://crashes and see if there’s anything there. If Brave did crash, there SHOULD be reports. You’ll then have to make sure it’s submitted. If it didn’t do it, you’ll hit Send Now. The pages will look something like you see below:

Photos 11_2_2022 10_56_10

Photos 11_2_2022 11_01_42

Then providing the Uploaded Crash Report ID will be incredibly helpful for Brave, as they’ll be able to see specifically what occurred during your crash.

NOTE
If you see it say Upload requested by user, then you’ll need to completely close out of Brave before it will complete the upload.

Creating topics here on it can help for sure, especially if others are having the same issue as you. That said, it can also be helpful to create a Browser Support Ticket as well.

1 Like

Okay, I’ll remember that. Thanks! :slight_smile:

Hello @delta92214

Thank you for reaching out and sorry to hear you’re having trouble with Brave. Can you try disabling Hardware Acceleration in settings one more time, to see if this resolves the issue?

You’ll find this in Settings --> Additional Settings --> System --> Hardware Acceleration

Additionally, it could be related to an extension interfering with your profile, please try removing your extensions to see if it works properly. To Remove an Extension:

  1. On your computer, open Brave.
  2. At the top right, click Menu icon --> More tools --> Extensions.
  3. On to the extension you want to remove, click Remove.
  4. Confirm by clicking Remove.

Or

  1. On your computer, open Brave.
  2. On your extensions toolbar, right-click the extension you would like to remove.
  3. Select Remove from Brave… from the context menu.

Let me know if that works and have a nice day!

hello, thank you for serving customers.

Now, send the report as indicated.

Realice los pasos que me indica y al parecer ya no crash el navegador,
parece que la “”““aceleración por hadware””“” estaba causando algún tipo de fallo,
espero lo solucionen pronto.
Cualquier otro fallo les informo.
¡gracias!

Follow the steps indicated and apparently the browser no longer crashes,
it seems that the “”““hardware acceleration””“” was causing some kind of glitch,
I hope they fix it soon.
Any other error I inform you.
Thank you!

2 Likes

Hey @delta92214

Estamos felices que tú problema este solucionado, si tienes otra pregunta dejanos saber y que tengas un buen día!