Error 500 I can't login to my account at publishers.basicattentiontoken.org

Hello
I can’t login to my account at


when I try to enter the link sent to my email I have a 500 error I wish they solved my problem as soon as possible

I attach a photo of the error

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@genesis are you still unable to login or see the error message?

I still can’t … can you help me? please

that happened right after I disconnected “uphold” and connected another account

Can you try to clear your cache first, @genesis? In case that can solve your issue.

Also cc @asad @steeven @cory for assistance here.

I do not think it is the cache because I try to enter from my cell phone and my same thing happens

three days have passed and the problem still persists …

I have exactly the same error. Except it happened when i removed a web link on a different account so that the new account could except it or transfer it. but instead it keeps giving server error 500.

Hi @genesis, can you PM me the email address associated with your Creators account?

Thank you for your patience here!

gonzalezgene91@gmail.com

@steeven Any solution to my problem?

Hey there! A fix has been started for this :slight_smile:

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@cory hello … thanks I hope it will be solved soon

Hey there! This should be resolved. Try it out now.

@cory still the same :sob::sob::sob::sob::sob:

try clearing Cookies and Cache

@Dgenies I am trying to enter from my cell phone I will try to enter from my laptop to see if it works

@cory it’s not the cache … :tired_face::sob::sob::sob::sob::sob:

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helloooooo…Any solution here?

@genesis we can’t seem to replicate the issue you are facing