I have a paid subscription and it is activated on my iPad. My iPhone wont enable the VPN. It sends me to the page to pay and when then tells me I’m already signed up for this service
(20 character limit)
When you are trying to connect on your iPhone, the subscription has to be activated for it to work properly. So when you see the options to subscribe page, at the very top right, tap on “Restore” to activate your current subscription and you should be able to connect right away.
Worked right away