Description of the issue:
The installer is failing on the part when it says “Installing”.
How can this issue be reproduced?
1.Download the installer
2.Run the installer
3.The installer displays an error message
Expected result: Having Brave downloaded with no issues.
Brave version : None, because i can’t install it.
Image for context:
I’m sorry for the language but i can’t change it without changing my PC’s language
POLISH:
“Instalator nie moze prawidlowo rozpakowac archiwum. Pobierz Brave ponownie.”
ENGLISH:
“The installer cannot unpack the archive correctly. Download Brave again.”
Translation courtesy of deepl.com.
Please determine your Windows OS computing device’s architecture, by examining:
brave://systembrave://version. . . or take a look at:
https://pureinfotech.com/check-if-processor-arm64-x64-64bit-windows-11/
Downloads of the latest version (v1.76.80 as of Thursday, March 20, 2025) of Brave Browser, are at:
https://github.com/brave/brave-browser/releases/tag/v1.76.80
I suspect, that the installer for your computer, will be one of:
brave-v1.76.80-win32-arm64.zipbrave-v1.76.80-win32-x64.zipBEFORE running the Brave Browser installer, Exit / Quit everything on your computer, and then, Restart your computer.
After the Restart, and your computer is running, focus only on the installation process - the steps to take:
BEFORE running the Brave Browser installer, you might need to TEMPORARILY DISABLE any anti-virus application that is NOT Windows Defender. IF you suspect that the anti-virus application might be interferring?
Application “brave.exe”
64 architecture
C:\Program Files\BraveSoftware\Brave-Browser\Application\brave.exe
The initial Brave Browser Profile is, by default, named “Profile 1” (unless you change that name → brave://settings/getStarted).
The folder that contains the initial Brave Browser Profile, is the Default folder (a name that you must not change):
C:\Users[UserName]\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default\
That path may also be written:
%LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Default\
%USERPROFILE%\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default\
If you create 1 additional Profile (aka “Profile 2”), it will be stored in folder Profile 1:
C:\Users[UserName]\AppData\Local\BraveSoftware\Brave-Browser\User Data\Profile 1\
If you create a 2nd additional Profile (aka “Profile 3”), it will be stored in folder Profile 2:
C:\Users[UserName]\AppData\Local\BraveSoftware\Brave-Browser\User Data\Profile 2\
IMPORTANT - Replacing Profile folders
When replacing Brave Browser Profile folders:
Folder named Default (including its contents) can only replace its likeness: the folder named Default.
Folder named Profile 1 (including its contents) can only replace its likeness: the folder named Profile 1.
Folder named Profile 2 (including its contents) can only replace its likeness: the folder named Profile 2.
IMPORTANT - Brave Browser Preferences
Some Brave Browser Preferences are stored in the Preferences file:
%LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Default\Preferences
The contents of that Preferences file, are not exactly the contents of, brave://prefs-internals/.
Some Brave Browser Preferences are stored in the Local State file:
%LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Default\Local State
Bookmarks and Bookmarks.bak files:
%LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Default\Bookmarks
%LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Default\Bookmarks.bak
Cache (folder):
%LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Default\Cache\
Cookies (file):
%LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Default\Cookies
History (file - usually lots of data):
%LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Default\History
Crash Reports:
%LOCALAPPDATA%\BraveSoftware\CrashReports\
I have downloaded the Brave universal installer from the github page and it has worked. Thank you very much!
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