Don't Expect to See Brave Rewards anymore, they're not replying to these anymore

[christofpisstof]

Briefly describe your issue: Not received rewards for May, not expecting rewards for June. They used to reply and get these situations fixed but I didn’t receive a reply all last month for my rewards for May

**What Operating System and Brave version are you using (Menu --> About Brave)?**Mac O/S

**Is your browser wallet currently verified? (yes/no)**yes

**What date did you verify your wallet?**idk

Have you been able to successfully receive payments in the past?, I’ve received rewards for previous months, even if i had to make a post in here, or a comment on someone else’s post, but haven’t received any for the month of May, no replies.

**Are you using a VPN? (yes/no)**no

**Are you in a supported region (see here for list of supported regions)?**yes

**Does your device pass the SafteyNet check (Android only)?**n/a

**Have you manually turned off Auto-contribute on all of your devices linked to Uphold??**don’t use uphold, i use gemini but i have turned off auto-contribute

[Saoiray]

@christofpisstof

even if i had to make a post in here

This is your second “post” (which they call Topic here). Your last one had no information.

@christofpisstof

They used to reply and get these situations

Who do you expect to reply? Brave almost never responded to any of these types of posts about missed rewards. When they did reply, it was to tell people to DM them with information. Yet they changed their policy and now have people create Support Tickets to get help. This is to help speed things up. Because if you sent a DM to someone then only that person could help and they were getting hundreds of messages daily. So now you create Support Ticket and the whole team works on it in the order it was received.

@christofpisstof

Not received rewards for May

Then go submit a Support Ticket at https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431

[Saoiray]

@christofpisstof

i use gemini

In regards to this, make sure you’re mindful of the below. You may not be in a supported region for Brave & Gemini partnership.

NOTICE: New region restrictions on verifying Brave Rewards with Gemini

Hello Community, In consultation with the team at Gemini, verifying Brave Rewards with a Gemini account is restricted only to the following supported countries of registration, effective immediately (meaning that only users in the following regions will be able to verify with Gemini at this time): Australia Austria Belgium Canada Denmark Finland Hong Kong Ireland Italy Netherlands New Zealand Norway Portugal Singapore Spain Sweden United Kingdom United States For other areas not currently on…

[christofpisstof]

thanks, i wasn’t aware they changed… i had been told to DM one of their support previously and i thought that was still the SOP. I appreciate it mister!