.dmg installer file won't open on Mac OS Sierra


#1

Hi, I wanted to try the browser but the downloaded .dmg installer won’t open on my Mac. I tried downloading 2 times and the same thing happens - I click on the file and nothing happens. Has anyone had this solved?


#2

@catherinesophie could you provide a bit more info?

In particular, where are you downloading the .dmg file from?
What machine are you using (Macbook Pro, iMac, etc)?
How much space is remaining on your hard drive?

Thanks!


#3

@alex Macbook Air 11, late 2014. 40GB disk space, installer downloaded from your webpage. Tried again today, still nothing happens. It’s like the system doesn’t even react. I clicked, right clicked and selected “open”, etc.
No idea what’s going on.


#4

I have the exact same issue