Disconnect venezuela uphold account

Briefly describe your issue:
As now venezuelan uphold account are not allowed, im trying to link a new uphold account with another country configuration but brave says that first i should connect my old wallet.
and when trying to connect old venezuelan wallet im getting a region not allowed message.

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 10 PRO 21H2
Brave 1.44.108

Is your browser wallet currently verified? (yes/no)

What date did you verify your wallet?
it was verified untill a couple of months ago when uphold locked Venezuelan Account

Have you been able to successfully receive payments in the past?

Are you using a VPN? (yes/no)

Are you eligible for Brave Rewards (see here for list of supported regions)?

Are you on the list of supported regions when verifying Brave Rewards with a custodial partner (see here for list of supported regions)?
yes, im in Spain

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to a custodial partner?
i already unlink all other devices

My suggestion. Do not connect your old wallet to a new account. There is already a link and that may end up in troubles.
Create a new profile and forget the old one. You can delete it. You will loose your accumulated rewards though.

Coming to your new account. As far as I know it is not possible to have more than one Uphold account. How you managed it, I have no idea. But, be aware that impersonating anyone else or using faked identification is a crime, even in countries like Venezuela.

1 Like

Thanks @rodrige
I also think it will be the solution, the problem is that I don’t want to lose the saved passwords and other information of web pages that I use frequently, users, passwords and form data.
Is there a way to migrate this?

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