Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
I’m attempting to Sync my laptop to my android phone. The laptop seems to join the chain just fine, however the mobile browser is stuck on “Loading Devices”. I have read through other threads but have found no success. The only button I have access to on mobile is “Add New Device”, which has been fruitless thus far.
How can this issue be reproduced?
- Add New Device via mobile
Brave Version( check
Mobile Device details
Samsung Galaxy S10