Didn't received anything since 4 months!

Briefly describe your issue:

I didn’t received any payments since the first one in november. Since this date, every months, it shows that my payment will be proceed and then nothing happend and my bat are gone. If that’s not fixed soon, I’ll use the first next web browser that propose this feature. Very disapointed by the efficience of Brave reward.

What Operating System and Brave version are you using (Menu --> About Brave)?

Windows 10
Brave est à jour
Version 1.37.113 Chromium: 100.0.4896.88 (Build officiel) (64 bits)

Is your browser wallet currently verified? (yes/no)

I’m linked to a verified gemini account

What date did you verify your wallet?

In november

Have you been able to successfully receive payments in the past?

Yes, the first time, just after I verified and linked my gemini account, I received 1 bat (that didn’t match what I earned a this time)

Are you using a VPN? (yes/no)

Sometimes but not all the time

Are you in a supported region (see here for list of supported regions)?

Yes (belgium)

Does your device pass the SafteyNet check (Android only)?

I’m on a pc

We are actively working to ensure that each user receives the correct amount of BAT for the April payout. If you have received less BAT than expected this month, please note that payments to verified wallets and claims for unverified wallets will continue to process through next week. Thank you for your patience as we work to complete your payments.

To ensure that future payouts go more smoothly, we will be investing additional time and resources into improving tooling and communication around the payout process. We thank you for your patience and continued support of Brave Rewards.

Please follow this thread for further updates regarding April payments - Ads Payout Status Update.

Thank you for your patience!

That doesn’t explain why I didn’t receive anything the past 4 months. Why would it be different this time?

I have also not received any payouts for 4 months and says my account is flagged when I try and verify my uphold wallet. How do we raise this issue and get it resolved. I really enjoy and want to continue to support BRave but this needs to be handled better

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