Devices use separate wallets

Hi @IWelsh I posted about this issue a few days ago, and what @JohnDproof has said is correct. Support informed me of the same in my topic .

Thank you, @JohnDproof , I hadn’t read about Uphold’s four-limit device/ wallet till now… that’s pretty important to know. :grimacing:

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once you get 25 bat on your mobile you will be then able to verify your uphold wallet to your brave browser and only 4devices or wallets per uphold account

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how to change the 4 devices as necessary when changing PCs etc?

Hi @fiz from what I’ve gathered, you should have a (verified) wallet to move the funds to before switching devices - even before doing hard reinstalls or formatting. @JohnDproof could add more to this, I think, especially on the topic of potentially removing/ adding devices.

Edit: just found this posted by Support that further illustrates the importance of having a verified wallet:

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The lifetime limit of four devices per wallet is set by Uphold, not by Brave, and Brave can’t change it.

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So @rosiecar what does that mean when we switch/ upgrade our devices? Is Uphold known for working with its users to make that transition or…?

@saereV It makes absolutely no sense to me that Uphold sets that limit and makes it a LIFETIME limit. It seems to me that they could allow people to transfer an account from one device to another, disabling it on the first device, but apparently that’s not the way they do it. If you upgrade your phone three times (linking each of them to your Uphold wallet), you have used up your lifetime limit of four devices. And as far as I know, Uphold is NOT willing to change that.

The good news is that in a few months, we will be able to link our Brave Rewards to a Gemini account, instead, which I understand is better anyway, not least of which is because of lower fees.

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does it mean that I can have upto 4 devices connected to 4 devices at a time?

Also, how is this device wallet different to the Crypto Wallets thats built into Brave browser?

How does the BAT earning and wallet transferring etc happening without anything leaving the PC? What information gets sent out to where - is the information available?

Only four wallets/ devices, @fiz.

As for the Brave wallet, I have to let someone else answer that. I set mine up but haven’t done anything with it yet.

I think you must mean specifically about BAT, but I’ll leave my original link discussing hardware versus hot wallets for anyone who wants to know more about this:

Edit: eliminated double posting and to add the correct link

For each profile/device on which you use Brave and have Brave Rewards enabled, you have a “crypto wallet” that collects BAT. However, that BAT exists ONLY on that device. It’s not on any server anywhere, and there’s no way to back it up. If you have to reformat the device, you lose any accumulated BAT from that device. The only way you can use BAT directly from your BAT wallet is to tip content creators (Web sites) that have been verified by Brave and are able to accept BAT donations.

Once a device accumulates 25 BAT, you have the opportunity to transfer it to an Uphold wallet (PROVIDED you haven’t already linked four devices to the Uphold wallet). Transferring your BAT to an Uphold wallet is the ONLY way you can use it as “money” for other purposes and for other vendors. It’s also the only way to preserve your accumulated BAT if you change to a different device. However, as previously mentioned, Uphold wallets are limited to 4 linked devices. Period. If you change devices, you have still used up one of your four lifetime links and cannot regain it. In addition, I understand that Uphold charges exorbitant fees when you transfer from your Uphold wallet to another crypto system (Bitcoin, Ethereum, etc.).

In a few months, we will be able to use Gemini wallets instead of Uphold wallets to transfer our BAT to. I understand that there will not be a 4-device limit, a 25-BAT minimum to set up the Gemini wallet, and that Gemini’s fees are MUCH more reasonable than Uphold’s.

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This is what Uphold replied:

“At this moment you can have a maximum of 3 browsers per account, features and limitations are something that you will need to contact Brave support for. If you think of upgrading pc, just logoff from the browsers and then login in your new device.”

Gemini will be good. Do you know the timeframes? Is this information published in Brave websites/blogs? Should I disconnect from Uphold for now so credits go directly to Gemini.

interesting, will have to test it but I only have an uphold account -with 1 “slot” free- and I’m not willing to risk it :grimacing:

That sounds like red flags flapping in the wind.

Alright so I xfered 25 BAT over to uphold with the intention of using it to verify my android phone wallet. Are you all saying that I can’t do this? I have to actually earn the rewards by clicking on ads with my phone until I hit 25 BAT and only then can i verify my phones wallet?

Meanwhile, my laptop can the 25 BAT thay i sent right off the bat…hell i could verify my laptop wallet without the 25 BAT as well.

What’s the point of all of this? Super confusing and really off-putting. Some people said in a few months we can use Gemini instead?

Hi, @jonsmith1871, Gemini is an option for Creators right now - there are plans to implement it for all users on the horizon.

The wallets do not sync. With your Uphold account, you can link up to 4 wallets to it - this is a permanent limit currently.

While the 25 minimum requirement of BAT on Android could be frustrating, there is a plan to change this, too - I did the same as you at the beginning, thinking I could verify on mobile with a deposit of BAT:

I’m here firstly for the browser, the BAT’s a nice bonus; personally, I think what’s planned, makes small annoyances like these worth enduring for a time :slight_smile:

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Hey, thanks for the response. I ended up finding out these answers that you’ve listed above, but after a solid 5 + hour session of trouble shooting, ripping my hair out and not working (now im behind in work, but that’s my fault too :sweat_smile:) …

I agree, the browser is great and I will continue to use it. But these guys are really screwing up by not making it clear that the android version requires you to earn BAT to verify while the desktop version only requires having an uphold account…just Look at all the threads here and on reddit. Tons of fustration, confusion, and people who don’t know what we know…

I bought $300-$400 BAT coins as soon as i read about their business model etc. THEN I downloaded the browser. I don’t regret this decision, but man, they really need to make that more clear. May seem like a small thing, but in a volatile, momentum fueled market that is crypto, small stuff like this can snowball into lots of missed opportunities.

Now, more than ever, with covid, the stimulus packages, tax returns andunemployment benefits that pay more than a lot of of people’s jobs and the media drawing in an unprecedented amount of new crypto investors…its a super important time to put their best foot forward.

Heh, maybe I’m being a little hyperbole here, but im still pissed that I burnt most of my day to come to this conclusion…heck, just changing the verify wallet denial message to something like “you need to EARN 25 BAT tokens on Android” would be a heck of a good start. And then also make it clear that on the desktop versions, you do not.

Edit - im also having a good time boozing tonight, so my point remains but my words and intensity i blame on fermented hops :slight_smile:

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I probably have a lot more time than many others right now, to dig around, so I don’t mind sharing information or tips whenever/ wherever I can. The information is out there, but it is spread around a bit. I’m still learning; I only came in this mid-March :upside_down_face:

I think Brave understands this…

…because Support has said they’re looking to reduce or maybe even eliminate that minimum requirement on Android. My first topic I created here was on this very issue Mobile (Android) wallet not syncing with desktop's - #2 by Mattches I, too, bought BAT after verifying an account with Uphold on my desktop, in hopes of opening verify on my mobile with a deposit. :sweat_smile:

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