Device is listed as multiple different devices

Browser Support Sync
1

Description of the issue:
My android phone is listed as different multiple different device.

Steps to Reproduce (add as many as necessary): 1. 2. 3.

  1. Add device (phone) and wait to sync
  2. After couple of minutes check device list

Reproduces how often:
On time just in 15 minutes almost 7 added

Brave Version(See the About Brave page in the main menu):

Tried on different version of brave but still the same.
I unsync first before trying different browser.

  • Brave - v1.67.123 (Chromium 126.0.6478.126)
  • Brave Beta - v1.68.110 (Chromium 127.0.6533.26)
  • Brave Nightly- v1.69.83 (Chromium 127.0.6533.26)

Type of devices currently running on the Sync chain in question:

  • Phone (Android)
  • Tablet (Android)
  • Laptop (Win 10)

Additional Information:
Poco X6 Pro (Android 14)

brave sync

2

Update
image

3

Update:

image
image358×625 30.2 KB

4

I didn’t remove device yet to see what will happen. But now I will because it reached the device limit.

Update:

brave sync 1
brave sync 1424×595 36.2 KB

brave sync 2
brave sync 2392×634 35.9 KB

brave sync 3
brave sync 3419×643 42.9 KB

5

Remove device is not working on Android.
Nothing happen after confirmation

6

Is there anyone who can provide any feedback or help?

This syncing thing is now getting into my skin…

7

I have literally the same issue , Im getting more and more doubled devices of my PC and my macbook … its really annoying me

8

Let me tag in @Mattches right quick just so it’s on his radar.

9

@MissAimi,
Can you please try using the Delete Sync account option at the bottom of the Sync page on your Android device? This will completely remove your data from Sync and remove all devices from the chain. Note that any data on your devices will not be deleted — you’re only deleting the Sync chain.

Then start a new chain and check to see if the issue persists.

1 Like
10

Well, I am not the thread creator, but I am facing the same issue. Even with a new sync chain. What did I do:

  • created new chain on Brave MacOs (1.68.128) on my MacBook
  • added iPhone (1.67.127)
  • added iPad (1.67.127)
  • whenever I quit and restart the Brave on MacBook a new copy of the MacBook device appears on iPhone and iPad! The Brave browser on the MacBook does not show any duplications of itselfs!

Additional observation:
In the “Sync Node Browser” under “devices” I can see three devices on MacOS. The Mac, the iPhone and the iPad. No duplicates.

On the iPhone and iPad I do see multiple copies of the MacBook. Each device copy has its own device id (so they are different). Only one copy holds the same device id as it is shown on the MacBook.

Edit: Cannot test it now. But when I noticed the issue a few days ago, I had a lot of copies from my Windows Brave too… So it looks like an issue with the Desktop Version, that keeps creating new devices without noticing them. Until now, I did not see any mobile devices duplicating.

Edit 2: If you delete the duplicates on iPhone or iPad that do not share the same device id as the is shown in the MacOS Brave (but keep the one, that is shown in MacOS Brave), the sync stops working completely. Seems like the Desktop browsers are not only creating new devices that are invisible to themself, but they are also syncing new bookmarks using the new device ids.

11

I’ve opened the following issue for our developers to review here:

1 Like
12

Issue above was marked Closed, not sure why. Bug definitely still exists.

Someone created a new issue to raise it again:

1 Like