Dell hardware update of 23 January 2024

Today my Dell XPS Windows 11 did a hardware update. Brave will not fully open. It only shows a black screen. There seems there is no fix. Just old info that doesn’t work.
today’s hardware updates:
Dell Inc. - HIDClass -
Dell Inc. - SoftwareComponent -
Intel - SoftwareComponent - 2338.5.1.0

I have tried downloading Brave again but the same result. Will try and delete Brave and try again.

Deleting and reinstalling resulted in the same result

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I edited my post with all the information available to me. I also sent a message to Brave on X. I’ll wait a while. Dell did hardware updates again today. I moved to Waterfox to check it out. But I love Brave.

Can you try disabling Hardware Acceleration in settings to see if this resolves the issue?

You’ll find this in Settings --> Additional Settings --> System --> Hardware Acceleration

I wish, but that method is not available on my Dell XPS Laptop running Windows 11 Pro.
Thank you for your feedback!

Please use the following method to launch the browser:

  1. Find the shortcut for Brave (generally on Desktop), right-click and select Properties from the context menu.
  2. Click into the “Target” field, and type --disable-gpu at the end of the path. Note that you must type this outside of the quotes with a space between the flag and quotes. It should look something like this:

  1. Click Apply then OK then open the modified shortcut you just created.
  2. Assuming this worked and you’re able to view Brave, open the main menu on the top-right
  3. Navigate to Settings --> Advanced --> System --> Hardware Acceleration
  4. Ensure this option is off. If not, toggle it off and relaunch:

  1. Now, return to the modified shortcut, remove the --disable-gpu flag from the Target path and launch Brave using that shortcut.

Thank you for the information. My Brave app is working. I had to use search in settings to find “Hardware Acceleration”. There was no “Advanced” to select.
Again, thank you for your help.


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