Hello @steeven
I have already claimed my BAT rewards in my laptop for December and January but it does not reflect to my uphold account for some reason. I have tried to disconnect and connect my uphold account but no avail.
Version 1.18.77 Chromium: 87.0.4280.101 (Official Build) (64-bit)
OS: Windows 10 Build 20H2
January 2021
Thanks for following up. We have an active issue on this that the team is investigating.
In a DM, if you could send me your the following information for troubleshooting:
1.) Inspect the uphold dashboard page after logging into uphold.
2.) Click on “network”
3.) Find an API call called “me” in the list of API calls
4.) Click on Response
5.) Copy everything after “id”:" and before the closing " to get the UUID of the uphold user
I don’t understand your instructions for step 1 and 2. What should I inspect? What do you mean by “network”? I only see cards in the dashboard of Uphold when I logged in