wedge06
November 18, 2019, 10:14am
1
Hello,
So I’m receiving tips from my customers, but they automatically appeared in the suspended bat.
I’m loosing few BAT since a part got suspend for no real proven reason.
So how to fix that ?
All tips will be suspend ?
Please need an answer
Thanks
steeven
November 18, 2019, 4:01pm
2
Hi @wedge06 ,
We don’t handle suspensions on community. Please write into [email protected] if you haven’t already, and your ticket will be responded to in the order that it’s received.
Thank you.
1 Like
Still received no mail answer after 18 days.
wedge06
December 11, 2019, 11:46pm
4
When will we get an answer?
Nobody answer from the mail you gived.
We are receiving tips to all our website and all bat are suspended!
wedge06
December 17, 2019, 9:41am
5
So why nobody answer ?
I can’t believe im waiting for 1 month!!!
What kind of support is that?
Did they answer to anybody or all tickets are ignored???
Still no answer.
Sent email, tweeted…
I don’t understand…
Does anyone in the same case?
Did you got an answer? After how much time?
wedge06
February 10, 2020, 1:46pm
7
Still no answer…
This is insane…
It just started happening with me. I’ll email them and report back here.
Good luck
I think they will never answer. They don’t care. For them we are not client. Just a product.
I still had no answer to my ticket…
They will never answer I think
Just saying…
Still no answer to the ticket I opened…
Is this really serious ?
system
Closed
August 6, 2020, 8:54am
12
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