I use Ancestry which, when looking at DNA, automatically uses a 3rd Party service but when i try and access it i get the error “This site can’t be reached: discoveryui-geneticfamily ’s server IP address could not be found.” and suggests
Try:
If i turn Block cross-sites trackers off it works
Can i add exclusions to allow sites like this
Can you copy/paste the site-trackers from sheilds?
Took the liberty of assisting
Sorry if it looks a bit cut off, but my guess it’s blocking the Javascript due to the file extension.
Hope this helped
-AASB
Thanks for this, how did you get these, i couldn’t figure out where to find this. All i see is this
eljuno
December 30, 2019, 4:22am
5
@John.Hawkins per site shield settings is Brave icon at URL bar.
support.brave.com for more help articles.
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Okay, pushed out a potential fix. re-check in the next 24-48hrs. Lemme know if it helps/doesn’t help
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Thanks for that, will do
John
Still can’t access thrulines in Ancestry when “block site trackers” is turned on. Works fine when off
Have adjusted the whitelist, if this doesn’t work… then it’s not site-trackers. Give it 24-48hrs.
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Thanks Ryan, appreciate your help
John
system
Closed
February 5, 2020, 8:05am
12
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