Couldn’t claim my rewards from April

[tugushk]

Hi, I’m using ios and just updated my app to v1.16.2.

I know there was an issue with rewards claiming but I thought it will be fix in the new version. But unfortunately still having issues after updating.

Just wondering what is the status now with the claiming issue?

Thanks!

[madcount]

I’m in the same place. I click claim and get the error. Have photos and video if error, but new users cannot upload.

Version 1.16.2 (20.05.15.21)

[steeven]

Hi @tugushk - thanks for reporting. Is you close and re-open the app, are you still unable to claim?

[tugushk]

Hi @steeven,

Nope. Even if I close and re-open the app, i still couldn’t claim the rewards.

Thanks!

[tugushk]

I just got the latest update for ios

Version 1.17 (20.05.27.21)

But still I couldn’t claim my BATs.

Hope someone is looking on this issues. Thanks!

[np2020]

Hi I’m either not able to claim my April rewards. Claiming the May rewards Has worked.

[tugushk]

So, I’m able to claim my Jun reward but still encountering issues with my May reward. Hope someone is looking into this.

Thanks!

[madcount]

No April, no May, no June. Still getting the error pop up.