Constant Crashes on Startup

windows
#1

Description of the issue:

Brave is constantly crashing daily on startup regardless of running it as admin or not. This only started happening in the last month or two. I never had this issue with the old Brave.

Essentially what happens is if the browser gets shut down, and you proceed to try and relaunch it, you get a flash of the browser on the screen (literally a white screen because it happens so fast it doesn’t have time to load a webpage although you do see the Brave icon show up temporarily down on the taskbar below) and then it’s gone and automatically shuts down. Then when you relaunch a second time it always loads the browser BUT EVERY TAB YOU HAD OPEN IS NOW GONE.

The most frustrating part is typically in the past when an error occurs with the browser, or say a power outage occurs and you have to restart Windows, you could always click on History and there would be an option under “Recently Closed” that would say for instance “32 tabs”. You could click on the “32 tabs” and all of your tabs would reload. With this recent type of crash that is now occurring your tabs are just completely lost. There is no way to get them back. You literally have to load them one by one by one through your history and it’s a complete waste of my time.

I love Brave but I’m going to have to revert back to Firefox if this issue can’t be resolved.

Steps to Reproduce (add as many as necessary): 1. 2. 3.

  1. Shut browser.

  2. Restart browser.

  3. Browser flashes open on screen and automatically crashes within one second.

  4. Restart browser and loads with all tabs missing and no way to retrieve them from history in recently closed section.

Actual Result (gifs and screenshots are welcome!):

Expected result:

Fix this issue.

Reproduces how often:

Occurs daily sometimes more than once a day. It’s completely random when it decides to crash.

Operating System and Brave Version(See the About Brave page in the main menu):

Happens in both Windows 7.1 (on home computer) and Windows 10 (work computer).

Version 0.64.75 Chromium: 74.0.3729.131 (Official Build) (64-bit)

1 Like
#2

Today Brave crashed with me also once (as info). Did you also send all the crash reports on brave://crashes/ ? They might be the most useful.

Have a nice day.

#3

I have the browser option selected to automatically report crashes to Brave.

Is there a secondary method I should also be using?

Have a nice day as well.

#4

As far as I know, automatic sending doesn’t always work. :confused:
But if there was a crash, you can always go to brave://crashes and send the report there manually. Below the info of a crash there is a text like “Send manually to Brave”.

#5

Thank you for the heads up on that. There were 8 crashes there that hadn’t been sent.

I clicked the send button but it reads “(upload requested by user, not yet uploaded)”.

I guess in its own time they will upload?

#6

Disregard MediaBird. I refreshed and it shows they were all uploaded now.

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#7

I made an account, just to say I have the exact, supper annoying bug. I basically bought a widescreen just to handle more tabs (heh). I keep losing my stuff. Please fix asap

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#8

Just did it again this morning like clockwork on my work computer when I fired up the browser.

This is at minimum a daily occurrence. Sometimes more than once a day. I’m getting sick and tired of dealing with this. Love the no ad no tracking aspect of Brave and many of its features but will have to part ways back to Firefox soon if this can not be resolved with an update.

Honestly the crash doesn’t bother me in the slightest. The losing all of my tabs does.

#9

Hi,
I guess you’ll have to wait for a new Brave update. If I am not mistaken, the information (crash reports) must first be evaluated. Then the bug will be fixed and a new update provided.

If there are indeed extreme difficulties, you can use another browser as an alternative for the time being. I did the same thing (with Firefox) when Brave didn’t work as expected.

1 Like
#10

lost my tabs againnot_enjoy

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