Connection to Uphold wallet failed? Cannot collect tips?

For some reason, my brave creators dashboard cannot connect to my Uphold wallet. Does it have something to do with my location in Tennessee? How can I get tips in BAT if I cannot connect to my Uphold wallet to retrieve my tips? Any help is appreciated.

Thanks for reaching out to us!
Would you mind telling me a bit more about the issue? Are there any specific error messages you’re seeing?

Interestingly, I just stumbled across this while looking for something entirely unrelated:


This is the error that I am receiving.

When I go to Uphold to log in to my created account, this is what it says:


So it’s unavailable, even though I live in the United States in Tennessee. So I guess my question is, if I don’t have an uphold wallet and my location isn’t supported, then how can I withdraw my tips?

Are you connecting through a VPN service of any kind?
Additionally, the issue I linked to above sounds a lot like what you’re encountering – can you tell me if you’re signing up via the Uphold website or via Connect button?

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.