Hello to all the brave team, for more than 8 days I have several confirmations but they have not yet been accredited, how long do I have to wait for them to be accredited
is this similar to this topic? If yes I suggest you DM as per request in thread
My problem is not that they confirm me, my problem is that I do not have accredited those confirmations @obrndk
not sure what you mean to be honest. Sorry
@obrndk don’t worry buddy, I can only wait for some support response and know what happens
We have an issue with Publisher balances right now that the team is actively working on a fix for. If you’re still seeing the incorrect balances on your end, please be patient and we ill have everything sorted out as soon as possible. Thank you.
Hi @dwcaos - there is a freeze period the first week of every month. If the confirmations were calculated during this week, then the accredited BAT will post on the next payment.
Hi @steeven why does it come out like this?
Hi @dwcaos - the payout is currently being generated.
Hello @steeven because it appears to me like this, if it should have approximately 720 BAT. ?
Hi @steeven @Mattches @cory When will the other missing confirmations be credited and when will they be paid?
Will this happen the following months that confirmations are missing and not paid on time?
Hi @dwcaos - if the confirmations were credited during the freeze period, then they will payout on the following payout. Ping me on Tuesday the 9th if you don’t receive the correct amount.
hola @steeven porque me sale asi los creditos no deberia tener mas
Or do I have to send you a direct message and wait for next month?
Hi @dwcaos - If I’m understanding you correctly, then those confirmations will be paid out as a part of next month’s settlement.
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