@SmartyAadi is correct — please use the steps shown in the link above to find and download your iOS crash logs.
Thank you, SmartyAadi, the steps are perfect, exactly what I needed. However, the only data I have on my phone is dated from April 2022 and back. I turned off “Share iPhone Analytics” and sharing last year. I hate apple spying on me and the data logs take up memory.
Is there anything else I can do to help provide information? I turned on “Share iphone Analytics” and “Share with App Developers” and then tried Brave a couple times (of course, it crashed) but I’m guessing that it may take time for a log to be written in the phone? I don’t know about this stuff, but I’m willing to follow steps to help out.
I detest Safari, Opera and dislike Firefox (I feel like I’m stooping low to have to use them!) and want Brave back!
Negative, there’s no other way for you to be able to share information. You can turn it back on if you’d like to be able to have it generate, then share the info with us. But there’s nothing built into the browser like it would be on Android or Windows.
Not sure how long it takes. Also not sure if it would help if you restarted your device. Let’s give it some time and if it doesn’t generate anything by this time tomorrow, we’ll tag in Mattches or someone else to see if they can offer suggestions. But hopefully you’ll have the data ready by then.
Hi all, can you check if the latest public beta build does not crash for you?
Grab it here https://testflight.apple.com/join/Trcbh1o3
Version 1.51 (18.104.22.168), we have a potential fix there.
Alternatively you can try updating your iOS device to a higher iOS 15 version. This crash seems to only occur on 15.0 and 15.1 devices
Hi, Brave crashes as soon as it opens. I see a blank white screen and then it crashes immediately. No error messages. I have the file for you, please DM me. Thanks
Can you try the public beta link I posted above?
The beta build is working fine for me no crashes to report
Beta Version 1.51 (22.214.171.124) fixes instant crashing to home screen bug on iOS 15.1 for me.
The Beta version is working for me too
Hello! If the Brave Browser crashes…how do you “grab” the url? I typed it on the address of Duck Duck Go and nothing.
Late to this, but I have rewards turned off. I dont have enough time to try the beta. Ill use firefox until the next update if there is one still workings with ios 15. Thank you.
So you are looking for logs starting with “client”?
@Dwp138 that is correct. It should look something like
Client-2023-04-21-111402.txt though when you first save it, will be
.ips at the end. If you replace, it should let you change it from a
.txt. If you need help on that, I have an article explaining step by step how to do it at iOS crashes: How to share logs , which I had linked on the original comment on this topic.
Please forgive me, I’m a caveman. There are 25 “ client “ logs… want all of them?
Just the most recent that seems to be related to your most recent crash. That’s just if they still need it. If you’re on iOS 15, then you should likely instead be looking at post linked below:
They pretty much have an idea what was happening and fixed it for people on 15.0 and 15.1. But if you are using a different version of iOS and it’s crashing, then the most recent report will be helpful.
Please DM I’ve also downloaded my logs. The app is basically pitch black then crashes. Within a second of opening. I’m on IOS 15.1 and the beta seems to be working.
Thank you all for reporting and for your patience. I believe the team is working on a hotfix for this issue presently. We hope to release this fix as soon as possible and I will update this thread as soon as the fix is rolled out.
Just to add my two cents: I had this issue (Brave would close within about a second of me trying to open it on my iPhone), and the fix was simply to update iOS on my iPhone (to v.16, I believe). Seems fine now.
Still happening. Unfortunately unusable.
1.50 / iOS 16.4.1 (a) (20E772520a)
And still waiting for you to submit crash reports as I instructed you at iPhone iOS brave app update crash - #23 by Saoiray
Can’t do anything if we don’t know what’s going on. So if you can get that information, it would help in looking into the issue and trying to help resolve it with you.