Closing of November payments completed?

good morning everyone, happy holidays!
I do not understand what they say that the payments were already settled, during the month of November I collected more than 27,000Bat of which they only paid 10,000Bat and a retroactive of some BAT not paid in full in October, where are the 17,000Bat??? ???

@herr_cheshire You’ll need to complete a Rewards Support Ticket so Brave can investigate with you. Be advised because of the holidays, there may be a delay in response time.

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