Clicking on claim show error. nobody is replying

Take a look at this @staff

Why nobody is helping me ?

Is your browser updated to latest version? Does your device passes SafetyNet test?

Yeah,fixed after restarting my phone.

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The staff members have to look through thousands of threads and messages a day and keeping the posting template and filling that out might help them remedy it more, but try reaching out to @steeven or @Mattches and hopefully they can resolve your problem soon!

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Does your device pass Safetynet? You can test here: https://play.google.com/store/apps/details?id=org.freeandroidtools.safetynettest&hl=en_US&gl=US.