Please ensure that you’ve read through the following topics/pages thoroughly before opening a topic as your question may have already been answered:
- How do I opt into Brave Ads?
- Why am I not seeing Brave Ads?
- Windows 10 Ads Troubleshooting
- Rewards FAQ
Please try to adhere to this template when reporting bugs. If you think you don’t need to fill out every section in the template fill out as much of it as you can and please be as descriptive as possible when posting.
<---------Delete this line and everything above before posting---------->
Briefly describe your issue:
Clean reinstalled Brave on Samsung A42 phone due to playing with packages from github broke my previous install. I uninstalled then installed Brave again from Goog’s play store. I was re-setting up the browser and found I couldn’t turn on Rewards Ads.
What Operating System and Brave version are you using (Menu --> About Brave)?
Android 11
Is your browser wallet currently verified? (yes/no)
No
What date did you verify your wallet?
Wallet not created, can’t turn on ads.
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Are you in a supported region (see here for list of supported regions)?
Yessiree
Does your device pass the SafteyNet check (Android only)?
Yessiree. Rewards worked before I cleaned reinstalled Brave
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yessiree
Brave Log:
[Nov 15, 2021, 4:28:52.7 PM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:28:52.7 PM:ERROR:get_available.cc(69)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:28:52.7 PM:ERROR:get_available.cc(69)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:28:52.7 PM:ERROR:get_prefix_list.cc(33)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:28:52.7 PM:ERROR:get_prefix_list.cc(58)] Invalid server response for publisher prefix list
[Nov 15, 2021, 4:28:52.7 PM:ERROR:publisher_prefix_list_updater.cc(77)] Invalid server response for publisher prefix list
[Nov 15, 2021, 4:30:47.7 PM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:30:47.7 PM:ERROR:get_prefix_list.cc(33)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:30:47.7 PM:ERROR:get_prefix_list.cc(58)] Invalid server response for publisher prefix list
[Nov 15, 2021, 4:30:47.7 PM:ERROR:publisher_prefix_list_updater.cc(77)] Invalid server response for publisher prefix list
[Nov 15, 2021, 4:30:47.9 PM:ERROR:ledger_impl.cc(579)] Wallet is null
[Nov 15, 2021, 4:31:19.8 PM:ERROR:get_prefix_list.cc(33)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:31:19.8 PM:ERROR:get_prefix_list.cc(58)] Invalid server response for publisher prefix list
[Nov 15, 2021, 4:31:19.8 PM:ERROR:publisher_prefix_list_updater.cc(77)] Invalid server response for publisher prefix list
[Nov 15, 2021, 4:32:17.0 PM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:32:19.9 PM:ERROR:post_wallet_brave.cc(46)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:32:19.9 PM:ERROR:rewards_service_impl.cc(3424)] Failed to create a wallet
[Nov 15, 2021, 4:32:20.1 PM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:32:20.9 PM:ERROR:post_wallet_brave.cc(46)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:32:20.9 PM:ERROR:rewards_service_impl.cc(3424)] Failed to create a wallet
[Nov 15, 2021, 4:32:21.5 PM:ERROR:post_wallet_brave.cc(46)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:32:21.5 PM:ERROR:rewards_service_impl.cc(3424)] Failed to create a wallet
[Nov 15, 2021, 4:32:29.9 PM:ERROR:post_wallet_brave.cc(46)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:32:29.9 PM:ERROR:rewards_service_impl.cc(3424)] Failed to create a wallet
[Nov 15, 2021, 4:32:30.4 PM:ERROR:post_wallet_brave.cc(46)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:32:30.4 PM:ERROR:rewards_service_impl.cc(3424)] Failed to create a wallet
[Nov 15, 2021, 4:32:35.8 PM:ERROR:post_wallet_brave.cc(46)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:32:35.8 PM:ERROR:rewards_service_impl.cc(3424)] Failed to create a wallet
[Nov 15, 2021, 4:32:36.3 PM:ERROR:post_wallet_brave.cc(46)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:32:36.3 PM:ERROR:rewards_service_impl.cc(3424)] Failed to create a wallet
[Nov 15, 2021, 4:32:36.5 PM:ERROR:post_wallet_brave.cc(46)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:32:36.5 PM:ERROR:rewards_service_impl.cc(3424)] Failed to create a wallet
[Nov 15, 2021, 4:32:44.1 PM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:32:45.9 PM:ERROR:post_wallet_brave.cc(46)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:32:45.9 PM:ERROR:rewards_service_impl.cc(3424)] Failed to create a wallet
[Nov 15, 2021, 4:33:00.7 PM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:33:21.6 PM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:34:17.2 PM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:34:17.3 PM:ERROR:get_prefix_list.cc(33)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:34:17.3 PM:ERROR:get_prefix_list.cc(58)] Invalid server response for publisher prefix list
[Nov 15, 2021, 4:34:17.3 PM:ERROR:publisher_prefix_list_updater.cc(77)] Invalid server response for publisher prefix list
[Nov 15, 2021, 4:34:53.3 PM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:34:53.4 PM:ERROR:get_prefix_list.cc(33)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:34:53.4 PM:ERROR:get_prefix_list.cc(58)] Invalid server response for publisher prefix list
[Nov 15, 2021, 4:34:53.4 PM:ERROR:publisher_prefix_list_updater.cc(77)] Invalid server response for publisher prefix list
[Nov 15, 2021, 4:35:43.4 PM:ERROR:get_prefix_list.cc(33)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:35:43.4 PM:ERROR:get_prefix_list.cc(58)] Invalid server response for publisher prefix list
[Nov 15, 2021, 4:35:43.4 PM:ERROR:publisher_prefix_list_updater.cc(77)] Invalid server response for publisher prefix list
[Nov 15, 2021, 4:36:56.2 PM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:36:58.0 PM:ERROR:post_wallet_brave.cc(46)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:36:58.0 PM:ERROR:rewards_service_impl.cc(3424)] Failed to create a wallet
[Nov 15, 2021, 4:36:59.7 PM:ERROR:post_wallet_brave.cc(46)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:36:59.8 PM:ERROR:rewards_service_impl.cc(3424)] Failed to create a wallet
[Nov 15, 2021, 4:37:00.2 PM:ERROR:post_wallet_brave.cc(46)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:37:00.2 PM:ERROR:rewards_service_impl.cc(3424)] Failed to create a wallet
[Nov 15, 2021, 4:37:33.8 PM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:37:48.7 PM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:38:40.2 PM:ERROR:post_wallet_brave.cc(46)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:38:40.2 PM:ERROR:wallet.cc(95)] Wallet couldn’t be created
[Nov 15, 2021, 4:38:49.5 PM:ERROR:get_prefix_list.cc(33)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:38:49.5 PM:ERROR:get_prefix_list.cc(58)] Invalid server response for publisher prefix list
[Nov 15, 2021, 4:38:49.5 PM:ERROR:publisher_prefix_list_updater.cc(77)] Invalid server response for publisher prefix list
[Nov 15, 2021, 4:39:27.9 PM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:39:27.9 PM:ERROR:get_available.cc(69)] Unexpected HTTP status: -1
[Nov 15, 2021, 4:39:36.8 PM:ERROR:post_wallet_brave.cc(46)] Unexpected HTTP status: -1