Claim my free tokens is not working - dragging logo over triangle isn't recognized, tried 20 times


#1

Windows 10 x2 (tried on my DELL laptop and also Desktop)

Brave 0.22.727
V8 6.6.346.32
rev 2c94bba
Muon 6.0.12
OS Release 10.0.17134
Update Channel Release
OS Architecture x64
OS Platform Microsoft Windows
Node.js 7.9.0
Brave Sync v1.4.2
libchromiumcontent 66.0.3359.170

Clicked on “claim my free tokens”, dragged icon over triangle. Got the message “that isn’t quite right”. I did it perfectly. Tried about 20 times on both systems. Thought it may be because wallet is empty, so I filled it up. Tried to claim free tokens again, and still the same message.


#2

Hi @tarra88

Do you have a hi-res monitor? If so, we have an issue logged for captcha difficulties with this: https://github.com/brave/browser-laptop/issues/14361

Here’s a workaround that one user with a hi res monitor provided that helped them: Significant new bug in payments UI since recent update - channel names, verification

Thanks,
Lauren


#3

Hi Lauren,

  Thanks so much for the link. I changed my resolution down and it worked.

#4

Great! Thanks for reporting back @tarra88 - going to close out this thread. Please feel free to open new threads for any other issues/questions.

Best,
Lauren


#5