Canva not Opening

I don’t even know how to categorize this issue. see here I’m not able to open canva at all I try to log in then it asks for verification if I’m human I finish the captcha it starts loading after that either it just keeps loading or requests for the captcha, again and again, I just continually looping in this I even tried to contact canva support but even there it asks for verification and when I tried in edge it opened instantly. so I think there is some issue in brave and I don’t know If I’m the only one facing this issue please help me with this I can’t just keep switching between browsers for one web. I tried clearing cookies and all but it doesn’t work tried with VPN and on and off still canva.com is not opening

Hi

Disable extensions and try login into the website.
Disable Brave shields.
Check if antivirus blocks this website.

1 Like



Screenshot 2022-10-13 121212
still the same loop mate

here’s another way but I can’t connect canva support
Processing: Screenshot 2022-10-13 121908.png…

Open brave://settings/security and disable ‘Always use secure connections’ and ‘Use secure dns’

Try using Google public dns 8.8.8.8, 8.8.4.4

finally it worked but can you tell me what was the issue here

it’s happening again I haven’t even done anything I was editing my presentation very well till this afternoon and now again it’s asking for human verification

Hello @thepanchalshadow, thanks for reporting this. Regarding the captcha issues, most of the times they are presented in Beta or Nightly:

  1. What Brave version are you using?
  2. Have you updated to the latest version?
  3. Are you using a VPN? If so, please read:

Hope it helps. Regards.