Cant verify wallet on existing account & no payout since October

Whenever I try to verify my wallet I can log in and verify with a text message, but after that i get a message that says:
Your request is still being processed, please wait.
Sorry there was a problem processing your request, please try again.

I have tried a few times and the same thing happens.
This has happened after I had to reinstall windows

Also I have not got my payouts when I was using brave in October-December when my Gemini wallet was verified, ~3-5 BAT.
I have restored my brave wallet with the words.

Version 1.34.80 Chromium: 97.0.4692.71 (Official Build) (64-bit)


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