Description of the issue:: I can no longer use my mouse wheel to scroll on a website. The only way I can scroll on a website is by using the scroll bar on the side of the window. I am running Windows 10. I believe my OS and the browser are both up to date. As best as I can determine this happens on all websites. I have tried 3 different mouses and this problem occurs with each one. I am able to use the mouse wheel to scroll on other apps on this desktop.
How can this issue be reproduced?: It happens all the time.
Have you tried it on different sites as well? I’ve seen this happen on certain sites, both at home and at work, it always seemed site-specific like the site was capturing the vertical scrolling for some reason.
But if it happens on most/all sites that is probably a different issue.
Does it still happen in a private window (where extensions should be disabled)? Or in a new/test browser profile?
I have opened and closed my browser multiple times and the problem has continued. Other than that, I’m not certain what you mean by a “new/test browser profile”.
OK. If you get similar results in the new profile (i.e., it works fine there) that would be strong evidence that it’s being caused by an extension. In that case you can try disabling them (and reload a page you’re testing with) and figure out which one is causing it.
@RJWW3,
If it works in a Private window then it’s very likely linked to something in your profile you’re using, whether that is an extension or some other data stuck in there.
As @JimB1 states, the easiest way to confirm this would be to create a new browser profile and see if you get the same results there. When performing this test, ensure that you only have one Brave window open (with the new profile).
Thank you for confirming – let me do some digging on this. Off the top of my head, can you check and ensure that all drivers are updated for the mouse?