Can't sign into my Poshmark Store on PC anymore

I have been signing into my Ebay & Poshmark stores on Brave since I installed Brave. All of a sudden 2 days ago, I can’t get the Poshmark site to load. I get a yellow caution sign that says the site may not be secure. I cleared Cache/History, tried re-loading, tried typing in the HTTPS:// as the Brave suggestion says but I just get a spinning circle.

  1. All I do is type the address in the address bar & nothing happens
  2. It works on my Cell phone (Android) and Edge Browser

Expected result: Please help me to get the Poshmark site to load so I can go back to work.

Brave Version( check About Brave): Brave is up to date


Version 1.47.186 Chromium: 109.0.5414.119 (Official Build) (64-bit)

Additional Information: I’m using Windows 11 Home Dell PC

First, please update to 1.48.158 which is current as of the moment.

Does the issue still occur?

If so:

Are you using ‘Secure DNS’ settings in Brave? What if you turn it off?

What settings do you have in brave://settings/shields/filters ? Anything under Show full list?

Is any antivirus or other security software (besides MS Defender) installed? If so, does anything change if you temporarily disable it?

Is anything set in brave://flags ? (Anything with a non-default setting will be sorted to the top, and will have a blue dot next to it.)

1 Like

Jim,

I keep responding to your email, but I get a response saying I can only show you 4 embedded media items. I removed all but 4 & keep getting the same error message. Trying a fourth time here.

Morning,

I did update the Brave browser. The Poshmark sign in resolved when I disabled the browser extension & signed back in.
However, the Brave issue that’s been occurring is worse.

I have to re-load almost every website page I click on (Ebay, Poshmark, My Bank, Amazon…) I tried shields up & down. It does not happen on MS Edge Browser, however, I do not want to use that browser. I want to use Brave.

Please see the 4 attached photos as examples…

Brave 1 is when I download this page, Brave 2 is what I should get ( I have to re-load the page to get it)

Brave 3 is what I get first download, Brave 4 is what I should get but only if I re-load the page.

The rest are what you asked for. REMOVED THESE

Please tell me what settings/info you need to help rectify this issue. It’s been going on for months.
If you need more specific , you need to tell me how to find it.

My Security is McAfee. I’ve tried to attach everything you’ve asked for.
I appreciate the help Jim!! I’ll wait to hear from you.

Dana

In a message dated 2/11/2023 6:12:03 AM Eastern Standard Time, notifications@brave.discoursemail.com writes:

OK. Thanks.

The answers to the other questions may be important as well, if you can respond with that. Screenshots may not be necessary if you can otherwise easily characterize what you’re seeing.

In the meantime, does the issue occur if you create a new profile and try it in that profile? (Make sure your original profile does not have any open windows; only the new profile should be open.) Note that creating and testing a new profile will not affect your original/existing profile(s).

I recommend also testing with McAfee temporarily disabled, in case it is interfering somehow.

1 Like

Morning Jim,

Thank you so much!!
I’m attaching other pics & will get to the profile as soon as I can.

Taking a relative to the Dr. today but will get to it asap because it takes me twice as long to work
because of all the re-loading.

I’ll get back to you.
Have a great day!!

Dana

In a message dated 2/13/2023 10:52:02 PM Eastern Standard Time, notifications@brave.discoursemail.com writes:

Good morning again Jim,

I just created new profile. The only thing that didn’t load the first time was the security step on Ebay. I attached a photo of it.

After I re-loaded it popped up. Then I signed in to both my Ebay & Poshmark stores, I clicked around and it did not happen.

Now what? I need my work browser back.

Thank you again for your help. Much appreciated!!

Dana Perillo Stango

| JimB1
February 14 |

  • | - |

OK. Thanks.

The answers to the other questions may be important as well, if you can respond with that. Screenshots may not be necessary if you can otherwise easily characterize what you’re seeing.

In the meantime, does the issue occur if you create a new profile and try it in that profile? (Make sure your original profile does not have any open windows; only the new profile should be open.) Note that creating and testing a new profile will not affect your original/existing profile(s).

I recommend also testing with McAfee temporarily disabled, in case it is interfering somehow.

@DPS,
Worth mentioning that i do not have this issue on my end — I’m able to login to both Poshmark and eBay without any issues. Have you tried with McAfee disabled as @JimB1 suggested?

I can log in too. That’s not the problem.

I can’t click around all websites without having to re-load most pages. Today on Amazon & my Bank sites too.
All Photos on the page won’t download in my Posh store…

It only happens on Brave.
Everything works in Edge, but I don’t want to use Edge.

I figured it’s not the McAfee because other browsers all work & that it must be a setting in Brave.
Any suggestions? Do you want more photos of what Brave is doing when I click on a website page?

Let me know. Thanks!

In a message dated 2/16/2023 5:42:03 AM Eastern Standard Time, notifications@brave.discoursemail.com writes:

More pictures might be useful.
It’s unlikely that it’s Hardware Acceleration related but I think it’s still worth trying — can you try disabling Hardware Acceleration in settings to see if this resolves the issue? You’ll find this in Settings --> Additional Settings --> System --> Hardware Acceleration

It seems unlikely to me that all of these sites just stopped working all at once — there must be some setting or configuration that has changed. To be clear, you’re not on a VPN of any kind? Additionally, you mentioned McAfee — can you please try disabling it anyway just in case and testing to see if it makes any difference in the behavior?

Thank you

Hi,

I just disabled the hardware acceleration. I’d like to try that first.
I do not have a VPN.

I will know more tomorrow when I sign in to work in the am.
I will be back in touch.
Thank you again!!

Dana

In a message dated 2/16/2023 2:22:36 PM Eastern Standard Time, notifications@brave.discoursemail.com writes:

1 Like

Good morning,

I disabled hardware acceleration a couple days ago as you said & this is what I got when checking my Ebay store this morning…Same Problem basically.

Photo 1 is what the Brave browser loads
Photo 2 is what it should be & what I finally get after I reload the page

Again this happens on all websites, Ebay, Poshmark, Amazon, My bank…

What should I try next? Thank so much for the help!!

Dana

In a message dated 2/16/2023 2:22:36 PM Eastern Standard Time, notifications@brave.discoursemail.com writes:

Can you test in Brave beta (which creates a new profile). Disable any VPN’s also

Hi there,

Already did that with Jim a few messages ago. See Below.

Good morning again Jim,

I just created new profile. The only thing that didn’t load the first time was the security step on Ebay. I attached a photo of it.

After I re-loaded it popped up. Then I signed in to both my Ebay & Poshmark stores, I clicked around and it did not happen.

Now what? I need my work browser back.

Thank you again for your help. Much appreciated!!

Dana Perillo Stango

In a message dated 2/21/2023 6:17:06 PM Eastern Standard Time, notifications@brave.discoursemail.com writes:

@DPS,
Jim wanted you to create a new profile within the browser you’re using presently (which you did). @fanboynz is asking you to try downloading the Beta build of Brave and see if you get the same behavior when using it.

1 Like

Morning,

Happy to report that the Beta Build is working flawlessly for 2 days.
Thank you, Matches for clearing that up.

Now, what do I do? I have the Red Brave Lion with 2 Profiles (I was asked to create the 2nd one) & the Blue Beta Lion in my tray. Do I uninstall the red? Or delete it?

Thank you again!!

Dana

In a message dated 2/22/2023 10:32:04 PM Eastern Standard Time, notifications@brave.discoursemail.com writes:

@DPS,
The fact that these sites are working in Beta but not in release means that the issue with those sites is either contained within the browsing data of your original profile (in the stable version of the browser — orange icon) or that whatever was causing the issue has been fixed in the Beta version. If it is the second option (the issue is fixed in Beta — blue icon), then that means when the stable version (orange icon) updates next, it should also receive that same fix.

So for what you should do here, that is entirely up to you. If you’d like to continue using Beta (blue icon) for browsing, you’re more than welcome to do that and everything should work just fine and you can uninstall the stable version (orange) if you’d like. However, if you’re interested in seeing if your old profile on the stable version works after the update, I would keep it installed and after the update, check the behavior again and see if it is the same.

I will keep using the blue until the update.

Can you tell me how I will know the update was done so I can resume using it?
Thank you again!! Dana

In a message dated 2/27/2023 6:42:38 PM Eastern Standard Time, notifications@brave.discoursemail.com writes:

Simply check the stable (orange) Brave every now and then to see if there is an update available.

Thank you

Sorry Mattches, last question.

On the Orange Brave this is the version that says up to date

Version 1.48.171 Chromium: 110.0.5481.177 (Official Build) (64-bit)

Please tell me how I know if there is an update available. Where would I look?

Thank you again.

Dana

In a message dated 2/28/2023 1:30:31 PM Eastern Standard Time, notifications@brave.discoursemail.com writes:

There will be an update icon that appears over the menu icon on the top right.