Can't see earned BAT on mobile app

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Description of the issue:

How can this issue be reproduced?

  1. When I open new tab, I can see my earned BAT on my pc browser but not for my mobile browser.
  2. Open new tab
  3. Don’t see earned BAT

Expected result:
See the BAT I earned through browsing and watching ads

Brave Version( check About Brave):
Brave 1.17.75 Chromium 87.04280.88

Mobile Device details
Samsung Galaxy S7

Additional Information:

I found that this happened to me also. But on the next day I was able to claim my earned BAT. So there’s just a delay between the close of cycle and the earnings showing up.

So it won’t show the widget that shows how much BAT you’ve earned on mobile?

The only way to know how much you’ve accumulated is by claiming it right?

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