Can't log into Spotify

Description of the issue:
Unable to log in

How can this issue be reproduced?

Up until Sat 11/30/2024, I was able to listen to Spotify with no issues. Yesterday (12/1/2024) I was no longer able to log in. I can log in using Google Chrome, so it’s not a username/password issue.

I have disabled my VPN, which didn’t solve it.

Any help would be greatly appreciated.

See enclosed image

Expected result:

Brave Version( check About Brave):

Additional Information:

1 Like

Be Prepared

  • Back up bookmarks (and tabs, as bookmarks)
  • Back up passwords
  • Back up Windows Registry
  • Create System Restore Point

Clear cookies, cache, history, etc.

In a Brave Browser New Window, go to:

brave://settings/clearBrowserData

Select the Advanced tab

Set Time range to “All time”

ENABLE everything except:

  • Passwords and other sign-in data

(Myself, I would NOT make that exception)
(because I would have a backup prepared.)
(In other words, be prepared.)

Click on the “Clear data” button


In the Brave Browser Global Shields settings, DISABLE the switch that would block cookies.

In a Brave Browser New Window, go to:

brave://settings/content/javascript

Scroll down that javascript settings page to Allowed to use javascript

Click the Add button

Enter [*.]website_of_interest.com as the site . . . but do not Enable the following:

  • Current Private session only

Click the Add button


1 Like

Followed directions. Didn’t fix. However, your step involving javascript made me check my noscript settings, and I was blocking gstatic.com (it’s been like that for months). Anyway, I allowed the gstatic, and it now works. Thank you for the fast reply.

1 Like

Hey Brave Community,

It sounds like you’re experiencing an issue with logging into Spotify, even though you’re able to access it through Google Chrome. Since you’ve already disabled your VPN and the issue persists, a possible solution could be trying a different method to access Spotify. You might want to consider downloading Spotify, which can sometimes bypass certain login issues. Keep in mind that using third-party spotify mod comes with risks, so proceed with caution and make sure you download from a reliable source. Let me know if you need further assistance.

Thanks!!

Hey Brave Community,

It seems like you’re experiencing a login issue with Spotify, even though your username and password appear to be fine. Since you can log in via Google Chrome, the problem may be related to the specific app or device you’re using. I recommend checking for updates for the Spotify app, or even reinstalling it to resolve potential glitches. Additionally, you might want to try using Spotify Premium for an enhanced experience, offering faster access and more features. If the issue persists, feel free to reach out to Spotify support for further assistance.

Best of Luck!