Can't Log in to Brave Premium Search that I'm paying for

I just made my account when i saw that you perform Browser Support help, I need help with getting access to my Brave premium account, the email i have registered to it has been unavailable to me since 19/7 due to the domain it’s connected to having problems. This means I can’t access it and I have a recurring payment either on the 24th or 25th that I now have no way to remove by unsubscribing, as I once again, can’t log in to my account.

@fredk123,
Can you please submit a support ticket to us here:

When you’re done, go ahead and reply back here with the ticket number you’re given and we’ll be sure to have a support rep assist you.

Thank you

This is still an issue in November 2024. I can’t either

1 Like

Have this problem too.

How hard is it to master the art of login sessions in 2024? When you are also being paid…

@Mattches this is still a problem

@jd9,
Have you submitted a support ticket using the link shared above?

Yes, thanks, they have just replied that the Premium search feature is supposed to work only on Brave browser.

I think this is downright insane and the fact that it’s not clearly advertised AND you only get a cryptic error message on Firefox and other browsers is borderline criminal.