Cant Link my account from my phone to my PC

I subscribed to premium on my phone through the google play store to get the VPN and firewall. I try to connect it from my pc to my phone and I keep getting a error “cant find subscription tied to email.” Is there a fix to this cause I did and still make the monthly payments through the google store.

Hello @Quent05 - just to check, you’re following the steps (for linking from a mobile device) that are located here?

Yea I do what it asks me to do. It asks me to put in a email, I type the email tied to my subscription, but it doesn’t show that I have the VPN and Firewall subscription. It say that there is no subscription tied to the email.