Can't get m'y acount on a new device

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Description of the issue:

Steps to Reproduce (add as many as necessary): 1. 2. 3.

Reproduces how often:

Brave Version(See the About Brave page in the main menu):

Type of devices currently running on the Sync chain in question:

Additional Information:


I made a Sync between my old and New phones. The 2 devices appear on my New phone but m’y rewards disappeared and my uphold account too.
Can u help me please ?

Hi @Oijle, Welcome to Community!
Sync does not sync your wallets/BAT. Your wallets can only be synced by connecting them to Uphold (max of 4 wallet connections).
You need a minimum of 25 BAT before you can connect your android wallet to Uphold. So since you’ve moved over to a new phone you can’t connect your new wallet. Your BAT balance should be safe in Uphold, once the new wallet on your new phone reaches 25 BAT, you can connect it and should see the other BAT sync with it.