For anyone here encountering this issue, can you confirm that this is now the first time you’re seeing this behavior, and that changing the downloads folder/storage location worked as intended? Did this only happen after you updated to version 1.5.6?
I was desperately looking for a solution on this. i think only brave browser having this kind of problem right now. Other browser works just fine. For your info, I had older version of brave installed on my device (MI A3 updated to Android 10 ~days ago) however i don’t know exactly what version i had but having experienced the problem few minutes ago, I immediately updated the app to the latest version which is currently 1.5.7 but same problem occurs. I also tried to reset the storage permission on this app but it didn’t solve the problem. I even ejected my sd card and mount it back to see if it works but after I done that, the problem still exists.
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I am on an Galaxy S9+. I have never experienced this error before, until an upgrade was pushed this week (I believe the Android 10 update). So I can confirm this is the first time I’m seeing this behavior, post Galaxy 9+ update that rolled out this week.
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@aarizrajul @elbee
Thank you for that information – that will help us get steps to reproduce the issue on our end and see what’s going on. Passing this onto the Android team right now, will be back when I know more.
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Yeah I’m not sure. I factory reset my phone and then this issue started. Never seen it before. I had android 10 prior so no major update. Huawei P30 Pro Android/EMUI 10 for reference
I faced this problem when I used Brave. Then I found a solution in a Facebook article. Need to change storage location from the setting option. Now I uninstalled Brave and using Chrome now.
Same here, Samsung s10e. Brave is trying to save to SD card, but that isn’t there, never was. Can’t change the download location, even though ‘ask every time’ is active. Ideas?
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Same issue here with a Samsung Galaxy S10+ running Android 10
Edit: I actually can’t download anything on my S10+. Trying to send things to the “Downloads” folder does nothing and if I choose “SD card” instead (those are the only two options) then it saves my downloads to storage/0000-0000/Android/data/com.brave.browser/files/download which is on the SD card it said it couldn’t find but nested in a place that’s absolutely ridiculous to have to navigate to in a file manager.
It only tells me the SD card isn’t found when I attempt to save something to the internal storage via the “Downloads” destination. But the only other option is “SD card” which sends files to the path I listed above.
Edit 2: It’s also not ideal to save to that directory due to the nomedia file in the parent directory of storage/0000-0000/Android/data. I’m not sure why a subdirectory of the data folder on the SD card was thought to be a viable destination for downloaded files. They won’t ever show up in any apps like gallery, media player, word processors, etc.
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The latest update, Brave 1.5.8, didn’t fix it.
I have the same problem, I download, but I cant open the downloaded files.
And I think I know why:
The files are downloaded in: file:///storage…
As you can see, the downloaded path is wrong, there shouldn’t be 3 slash / signs, but 2 instead (ie file://storage… )
Just look at the screenshot above from aarizrajul (reply no26)
This is why the files can’t be found anywhere with a file manager.
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No, the three slashes are how the browser opens files. They aren’t being saved to that directory. “file:///” is the equivalent of “https://”. The directory begins at storage, not at file. @hotfood
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Easy to reproduce on my Google Pixel 3 (without SD card):
-install app
- downloading works (to the app folder)
- open download settings*
- downloading will fail
- delete app data (like a re-install)
- downloading works again
In the download settings it mentions a different location (/storage/emulated/0/Download), which I cannot change…
Very strange. I tried creating different folders on my phone (like ‘download’ or ‘downloads’ on different places, but nothing works).
Very curious about this bug!
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Same problem Brave 1.5.7 Chromium 80.0.3987.119. Android v 10. Device LG8. Also after T-Mobile Android update. No micro SD.
One week and no developer update. The browser is fundamental to a smart phone. Talk to us. Please do not turn into the WHO of application developers. I loved your product…please help me use it. Any update is good just to let us know you care. Bad news is still valuable news.
I also noticed this kind of behaviour also occurring on other Chromium-based browser.
I’ve tried Microsoft Edge and Vivaldi. It also possesses the same problem where the downloaded files are not saved to the Download folder. Instead, it saves the files nested under the application data folder directory under Android/data/(application-package-name)/files/download
I do not find this problem on Opera and Google Chrome. Based on the comments, it’s either Android 10 related problems or Chromium-related problems.
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For me, this problem showed after the T-Mobile Android 10 upgrade for the OnePlus 6t. I installed Brave Beta and going through that, I was presented with a screen asking for Brave to be able to access Storage, and it worked. I had gone into App permissions and toggled Storage for Brave, but that didn’t seem to fix it.
Edit: Apparently I spoke too soon. That didn’t work and is showing the same problem now.
It seems like a permissions issue, but just changing things manually didn’t seem to resolve the issue. I changed the permission to deny, closed Brave, and relaunched it. This gave me hope as Brave tried to request a Storage permission, but even after granting it this way, it had the same result.
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It’s been a week now. I’m uninstalling Brave now. I’ll look here once in a while and consider coming back once it’s fixed but I’m disappointed it’s taking so long to fix a crucial (to me) feature. I mean the company behind Brave should have enough resources to swiftly solve this.
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It’s fixed on brave beta
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