Can't claim rewards on mobile browser - Android

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Description of the issue:

How can this issue be reproduced?

  1. By clicking on the brave triangle to accept rewards

Expected result:
Expect to get my rewards but it just keeps spinning and never stops.
Brave Version( check About Brave):
1.5.4
Mobile Device details
Pixel 4XL
Additional Information:

Hi. I still can’t accept my rewards. It never stops loading

1 Like

I’m having the same issue with my HTC U11
Brave 1.5.8
Chromium 80.0.3987.119
Android 9; HTC U11 Build/PZ2A.190205.003

This is the first time I’m trying to claim rewards on Brave Mobile. Had no problems on desktop.

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